Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Laliberte

San Antonio

Summary

Seasoned transportation leader with a proven track record at Amber Sunrise Transportation L.L.C, enhancing operational efficiency and customer satisfaction. Expert in operations management and negotiation, I've successfully streamlined processes and fostered strong client relationships, significantly boosting repeat business. Demonstrates exceptional documentation skills and a commitment to safety, driving zero accidents through diligent practices.

Overview

21
21
years of professional experience

Work History

Owner / Operator

Amber Sunrise Transportation L.L.C
09.2021 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Interacted well with customers to build connections and nurture relationships.

Lease Operator

E Transport Carriers
05.2019 - 09.2021
  • Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
  • Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
  • Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Contributed to team success through effective communication, collaboration, and support of fellow drivers.
  • Displayed strong problem-solving abilities when faced with unexpected challenges such as road closures or weather-related issues.
  • Increased vehicle lifespan through regular preventative maintenance checks according to manufacturer recommendations.
  • Performed skilled maneuvers in tight spaces, displaying excellent spatial awareness in challenging conditions.
  • Maintained a safe driving record by conducting thorough pre-trip and post-trip inspections.
  • Completed accurate logs, reports, and paperwork, maintaining compliance with company policies and federal regulations.
  • Resolved conflicts with other drivers or customers effectively through professional mediation skills resulting in mutually beneficial outcomes.
  • Navigated efficiently using GPS devices, maps, and local knowledge to avoid traffic delays and optimize routes.
  • Provided exceptional customer service at every point of contact while representing the company brand positively during interactions with clients or vendors on-site visits.
  • Assisted with loading/unloading tasks when necessary to maintain schedule adherence and expedite delivery process completion times.
  • Delivered fragile or perishable items without incident by ensuring appropriate packaging methods were used during transit.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Yard Manager

Heritage Production Services
11.2018 - 05.2019
  • Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
  • Enhanced yard efficiency by implementing streamlined processes for inventory management and organization.
  • Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
  • Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
  • Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
  • Oversaw daily operations of yard to ensure smooth workflow and efficient scheduling.
  • Managed inventory of materials and supplies, ensuring availability for ongoing projects.
  • Improved overall yard organization by implementing new storage and sorting systems.
  • Coordinated maintenance of equipment to minimize downtime and enhance operational reliability.
  • Supervised loading and unloading processes to maintain safety standards and prevent delays.
  • Directed yard layout adjustments to optimize space usage and streamline operations.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent inventory discrepancies.

Owner / Operator

KEL Trucking LLC.
05.2004 - 05.2017
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Interacted well with customers to build connections and nurture relationships.

Education

Associate of Applied Science - Business Administration And Management

Southwest Texas Junior College
Uvalde, TX
10-2018

High School Diploma -

Harvard H. Ellis Tech
Danielson, CT
06-2001

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • Negotiation

Timeline

Owner / Operator

Amber Sunrise Transportation L.L.C
09.2021 - Current

Lease Operator

E Transport Carriers
05.2019 - 09.2021

Yard Manager

Heritage Production Services
11.2018 - 05.2019

Owner / Operator

KEL Trucking LLC.
05.2004 - 05.2017

Associate of Applied Science - Business Administration And Management

Southwest Texas Junior College

High School Diploma -

Harvard H. Ellis Tech

Similar Profiles

CREATE PROFILE
Kenneth Laliberte