Summary
Overview
Work History
Education
Skills
Languages
Activities
Languages
References
Timeline
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Kenneth Le

Richmond,Tx

Summary

Dynamic professional with a proven track record at EOS Fitness, excelling in customer service and office organization. Adept at problem-solving and enhancing guest relations, I streamlined operations and increased member retention. Skilled in payment processing and effective communication, I consistently delivered exceptional experiences while managing high-volume inquiries.

Overview

5
5
years of professional experience

Work History

Front Desk / Sales Associate

EOS Fitness
Rosenberg, TX
01.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Processed membership sales, utilizing payment systems for seamless transactions.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Provided information on fitness programs and services to prospective members.

Online Personal Shopper

Cash Wise Foods
Waite Park, MN
12.2020 - 02.2022
  • Enhanced customer satisfaction by providing personalized shopping.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.

Cashier

Walmart
Saint Cloud, MN
07.2020 - 12.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Science - Nursing

University of Houston
Houston, TX
05.2026

High School -

George Ranch High School
Richmond, TX
05.2022

High School -

Apollo Senior High School
Saint Cloud, MN
02.2022

Skills

  • Mail Sorting
  • Supply Management
  • Critical thinking
  • Guest Relations
  • File Organization
  • Departmental Support
  • Problem solving
  • Office Organization
  • Customer Service
  • Listening Skills
  • Problem-Solving Skills
  • Teamwork and collaboration

Languages

  • Vietnamese, Native or Bilingual
  • English, Native or Bilingual

Activities

  • Sports
  • Weight Lifting
  • Socializing and hanging out with friends
  • Compete in a men's and co-ed flag football league
  • Running a side hustle where I go to bins or Facebook market place to flip items for profit

Languages

English
Full Professional
Vietnamese
Professional

References

References available upon request.

Timeline

Front Desk / Sales Associate

EOS Fitness
01.2023 - Current

Online Personal Shopper

Cash Wise Foods
12.2020 - 02.2022

Cashier

Walmart
07.2020 - 12.2020

Bachelor of Science - Nursing

University of Houston

High School -

George Ranch High School

High School -

Apollo Senior High School

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