KENNETH LENKER

My primary responsibility is to go out into neighborhoods and cold-call canvas. I advise potential clients of the many benefits of being a State Farm client. Saving them money is the initial benefit. I then direct the prospects to our Account Managers who actually do the quoting for them.

When I started working with Mr. Kemp in February 2024 his ranking among the 55 or so Wichita State Farm agencies was #21. As of today he is #2. I am blessed when we can significantly lower our clients' premiums.

• Created invoices and credit memos for 3 Koch businesses.
• Responded to customer’s email questions regarding invoicing.
• Communicated by email and telephone with Project Managers concerning customer invoicing questions.

It was my responsibility to make telephone cold calls to potential State Farm clients. I enjoyed success in that capacity until my wife and I decided to return to the Wichita, KS area to be closer to family.

• Develop rapport with customers; understand their needs and work with store managers to discuss their top selling products at their stores.
• Develop all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives.
• Operate vehicle to travel from location to location to deliver product; manage product placement on shelves, increasing shelf facings and racks, handling carton returns, managing inventory movement and cleaning shelving and racks.
• I really enjoyed this position until February, 2021 when I was injured on the job and was forced to "retire". I was involved with physical therapy most of 2022.

• Reached out to smaller companies that did not offer benefits to employees.
• Sold insurance to individual employees based on their needs; established client insurance coverage, calculated premiums, and established method of payment.

• Met with clients face to face, via email or over phone; listened to their needs and prepared customized solutions using portfolio analysis and financial assessment, recommending the appropriate risk management solutions, ultimately selling stocks, bonds, mutual funds.
• Successfully built and maintained customer loyalty and customer retention by identifying evolving financial needs through rigorous follow-ups; exceeded customer satisfaction by responding effectively to customer financial requirements.

• Performed complete governmental tax audits, ensuring accuracy.
• Prepared corporate, fiduciary, gift, individual, partnership and private foundation tax returns, including preparation of work papers and lead sheets; preparation of tax projections and related estimated payments; analyzed client information and offered recommendations for reducing client tax liabilities.