Kenneth Lewis
Tuscaloosa,AL
Summary
Strong planner and problem solver who adapts to change, works independently, and exceeds expectations. Excellent written and oral communication skills. Effective in working with a variety of people with different personalities and backgrounds. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Overview
11
11
years of professional experience
Work History
Lakeside Dining
Bama Dining
Tuscaloosa, AL
10.2023 - Current
- Manage security and assisted with opening and closing procedures. Follow all safety policies and procedures. Knowledgeable of the merchandise for sale to assist customers and accurately process transactions by operating a register/POS and handling credit card transactions.
- Trained new associates in successful sales performance strategies and engaging with customers to demonstrate exemplary customer service. Maintain a clean and sanitary work environment during service and at the end of each shift.
- Ensure product in location is stocked to appropriate levels throughout service and replenish items as needed.
Senior Job Coach/Administrative Coordinator
Easterseals West Alabama
- Provide intake and accomodations, job placement, or other related services for adults with intellectual, physical land emotional disabilities.
- Analyze and prepare occupational information by observing jobs and interviewing consumers. Recorded data on consumers concerning work assignments and person actions.
- Trained consumers in job safety, appropriate behaviors needed for success on the job, and related job difficulties. Trained in self-advocacy skills/problem-solving on the job. Provide ongoing assessment and recording of consumer performance, productivity, and behavior on the job site.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Assist clients in building successful job search strategies. Kept detailed records of individual histories, scores and documents.
- Worked with job seekers to determine job targets based on skills and personalities.
- Instruct individuals in career development, job search and application strategies, resume writing and interview skills.
- Engaged in outreach activities within the community to connect with potential employers.
Residence Hall Director
Stillman College
Tuscaloosa, AL
06.2013 - 04.2015
- Coordinated with the university's student housing office to ensure that all residence hall policies were followed.
- Collaborated with counselors to develop counseling programs that addressed student needs.
- Provided crisis intervention services to address any conflicts or behavioral issues among residence hall occupants.
- Worked with outside departments and offices to resolve student concerns.
- Facilitated group discussions about topics relevant to college life including stress management, time management, diversity awareness.
- Supervised daily operations of the residential facilities by inspecting rooms for maintenance needs and ensuring appropriate access control measures are enforced.
- Interfaced with residents to address and resolve complaints or grievances.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Education
Diploma - Medical Office Administration
Herzing University
Birmingham, AL08-2023
Certification - Direct Support Professional CWP/Quilts
Alabama Department Rehabilitation Services
Tuscaloosa, AL05-2023
Bachelor of Science - Business Management
Grantham University
Lenexa, KS05-2018
Operation Specialist
United States Naval Academy
United States NavySkills
- Strong organizational, analytical, and problem-solving skills
- Strong written and verbal communication skills
- Computer skills
- Experience providing intake and accommodation
- Job placement and related services for individuals with disabilities
References upon request
Leslie Dawson - ADRS Coordinator
Ottia Phillips - Chief Executive Officer, Easterseals West Alabama
Ronnie Johnson - Chief Executive Officer, Easterseals West Alabama - Retired
Timeline
Lakeside Dining
Bama Dining
10.2023 - Current
Residence Hall Director
Stillman College
06.2013 - 04.2015
Senior Job Coach/Administrative Coordinator
Easterseals West Alabama
Diploma - Medical Office Administration
Herzing University
Certification - Direct Support Professional CWP/Quilts
Alabama Department Rehabilitation Services
Bachelor of Science - Business Management
Grantham University
Operation Specialist
United States Naval Academy