Kenneth Littlefield
Laurel,MD
Summary
Dynamic Training Specialist with the FDA, skilled in curriculum design and e-learning development. Proven track record in enhancing training effectiveness and fostering continuous learning. Adept at project management and data analysis, I excel in delivering impactful training solutions that align with organizational goals while maintaining strong professional relationships.
Overview
17
17
years of professional experience
Work History
Training Specialist, Continuing Education
Food and Drug Administration (FDA)
Silver Spring, MD
08.2021 - 06.2025
- I collaborated with trainers to develop unbiased medical training.
- I assisted students with finding the necessary training for their specialties and earning credits to maintain their licenses.
- I contributed to annual reports and evaluations of programs, detailing the awarded credits in various medical fields.
- I provided an environment of continuous learning and growth, conducted needs assessments, designed curricula, facilitated training sessions, and evaluated employee training effectiveness.
Human Resource Assistant, HRA (Education Development)
Internal Revenue Service
Lanham & Baltimore, MD
02.2009 - 08.2021
- Throughout my 12-year career as a Human Resource Assistant (HRA), My responsibilities included resolving employees' Online Services tickets, teaching online classes, and assisting with our virtual training system, SABA.
- I support HR Specialists with paperwork, ITM close out, and reporting.
- I maintain professional relationships with internal and external vendors, staff, and management at all levels.
- I complete assignments promptly and assist when others are unavailable.
- As backup to a Human Resource Specialist (HRS), I attend conference calls, manage room reservations, handle class sessions, and sign visitors into the building.
- My duties involve coordinating training room reservations, providing technical support, and managing 30 classrooms, including 155 computers.
- I keep software updated and order supplies for the Training Center.
- Additionally, I oversee work request tickets for training spaces, materials, and online meetings.
- I am an administrator and instructor for ITM and SABA, teaching HRAs, HRSs, and other administrators how to use these systems for their daily tasks.
- I was also a trained and certified Test proctor.
- I provide technical and customer support, collaborating with customers on SABA events and resolving technical issues.
- I travel to IRS headquarters to support the HCO Director, Deputy Commissioner, and Veterans Programs broadcasts.
- Regular activities: Consulted with customers to recommend training solutions that meet business goals.
- Advise customers on program policies, regulations, and training requirements.
- Train and evaluate instructors in both virtual and classroom settings.
- Gather feedback from training events.
- Research and apply new training methods, including e-learning.
- Develop training materials and aids for education specialists, instructors, and employees.
Assistant Manager/Floor staff
Regal Theater Waugh Chappel
Gambrills, MD
01.2013 - 01.2019
- My primary responsibility was to see to theater were cleaned and ready between each show.
- I supervised 3 to 10 people based on the forecasted crowd sizes expected.
- This also included emergency situations such are fire alarms or sever weather conditions and customer safety.
- Other responsibilities could include: Working at the ticket office, Preparing orders in the kitchen, Running a cash register in the snack bar, Work with sound and projection equipment.
Secretary, GS5
Internal Revenue Service
Wheaton, MD
02.2008 - 02.2009
- I had several responsibilities both the traditional, as well as non-traditional duties.
- I provided service to my manager and 7 Revenue Officers who work in our office.
- I also supervised the mailroom for the building.
- My skills and duties: I monitored security for the office area.
- I used and provided user maintenance for 2 high volume printers and a copy center.
- I ordered office supplies for my office and on occasion for other training sites.
- Provided secure shipping and receiving of taxpayer files.
- Oversaw the office library. It contained publications and tax forms for the revenue officers to give to their customers as needed.
- This required inventory of the materials regularly to make sure everything was current, and I had enough in stock to for the tax season used for the revenue officers.
Education
Virtual Instructional Design Certificate (SHRM Activity) - Instructional Design
ATD Association For Talent Development
Www.td.org08-2024
AA - Liberal Arts
Saint Leo College
Fort Eustis, VASkills
- Curriculum design
- E-learning development
- Training evaluation
- Project management
- Data analysis
- Technical support
- Training center management
- Computer training systems manager
References
- Mariana Browne, 323-297-9123, Marianabrowne90@gmail.com
- John Yeardly, 202-774-9024, John.yeardley@outlook.com
- David Meyer, 435-840-2855, dihm.eyer@gmail.com
References
References available upon request.
Timeline
Training Specialist, Continuing Education
Food and Drug Administration (FDA)
08.2021 - 06.2025
Assistant Manager/Floor staff
Regal Theater Waugh Chappel
01.2013 - 01.2019
Human Resource Assistant, HRA (Education Development)
Internal Revenue Service
02.2009 - 08.2021
Secretary, GS5
Internal Revenue Service
02.2008 - 02.2009
Virtual Instructional Design Certificate (SHRM Activity) - Instructional Design
ATD Association For Talent Development
AA - Liberal Arts
Saint Leo College
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