Years of professional cleaning experience
kenneth lively
Cleaner/Janitor & Grocery/Retail
Tulsa,OK
Summary
Dedicated cleaning professional with extensive experience at HES Facilities Management, recognized for enhancing facility hygiene through effective waste management and disinfection practices. Proven ability to foster teamwork and maintain high standards of cleanliness, ensuring a welcoming environment while adhering to health and safety regulations. Strong communication skills and a commitment to excellence drive customer satisfaction.
Overview
6
6
6
6
Years of experience in Grocery/Retail
Work History
Cleaner/Housekeeping
HES Facilities Management
08.2024 - 03.2026
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Emptied trashcans and transported waste to collection areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Provided assistance to other staff members with cleaning of difficult areas.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
- Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Fostered safer work environment by promptly addressing spills and potential hazards.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Stocker/Cashier
Price Mart
2021 - 2024
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Performed inventory control, such as counting, and stocking merchandise.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Interacted with guests in friendly and knowledgeable way.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Maintained store assets with effective loss prevention strategies.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Safely and securely loaded items to prevent damage during transport.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Managed timely and effective replacement of damaged or missing products.
- Pre-assembled containers to be easily selected by packing associates.
- Recorded daily activities for inventory control.
- Transported merchandise pallets to move in warehouse.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Updated merchandise pricing to match new values and special promotional rates.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Worked with customers to pack items according to specific desires and requirements.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced shopping experience, provided product information and location assistance.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved efficiency, organized checkout area for optimal workflow.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
Groundskeeper/Custodian
WFF Facilities Management
01.2020 - 04.2020
- Supported environmental sustainability by implementing waste reduction and recycling initiatives on grounds.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Safeguarded public safety through prompt snow removal, ice treatment, and hazard prevention measures.
- Ensured compliance with local environmental regulations by properly disposing of hazardous materials.
- Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
- Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
- Streamlined waste management processes through diligent monitoring of trash receptacles and recycling bins on the property''s premises.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Checked in and stocked inventory throughout facility.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Kept building spaces premises clean inside and outside.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Reported damages and hazardous conditions to management for further action.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
- Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
- Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
- Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
- Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
- Increased efficiency in cleaning routines by implementing color-coded microfiber system.
- Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
- Reduced supply costs through efficient inventory management and judicious use of cleaning supplies.
- Streamlined waste management processes, promoting recycling and sustainability efforts.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Fostered safer environment by promptly addressing spillages and potential slip hazards.
- Enhanced building safety by conducting regular security checks and reporting potential hazards.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Janitor/Custodian
UCBM
11.2017 - 12.2019
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Moved furniture for cleaning and set up for special events.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Coordinated with maintenance team to address and resolve facility issues promptly.
- Checked in and stocked inventory throughout facility.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Kept building spaces premises clean inside and outside.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported damages and hazardous conditions to management for further action.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
- Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
- Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
- Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
- Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
- Increased efficiency in cleaning routines by implementing color-coded microfiber system.
- Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
- Reduced supply costs through efficient inventory management and judicious use of cleaning supplies.
- Streamlined waste management processes, promoting recycling and sustainability efforts.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Fostered safer environment by promptly addressing spillages and potential slip hazards.
- Enhanced building safety by conducting regular security checks and reporting potential hazards.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
High School Diploma -
Will Rogers Highschool
Tulsa, OkSkills
Housekeeping
Waste management
Quality assurance
Chemical handling
Laundry
Cleaning and sanitizing
Sweeping and mopping
Time management
Team collaboration
Reliability and punctuality
Health and safety regulations
Health and safety compliance
Restroom sanitation
Sanitation practices
Interior and exterior cleaning
Efficient cleaning techniques
Waste disposal methods
Laundry services
Window washing proficiency
Recycling management
Professional appearance
Physical stamina
Dusting techniques
Disinfection practices
Snow removal
Supply inventory management
Verbal and written communication
Safety protocols adherence
Interior window washing
Furniture rearrangement
Glass and window washing
Restroom upkeep
Able to lift number lbs
Floor maintenance
Proper chemical handling
Sanitization procedures
Safe cleaning with chemicals
Self motivation
Time management abilities
Teamwork and collaboration
Strong work ethic
Reliability
Communication and interpersonal skills
Active listening
Excellent communication
Effective communication
Goal setting
Task prioritization
Work orders
Trash collection
Trash collection and removal
Continuous improvement
Relationship building
Written communication
Interpersonal skills
Professionalism
Interpersonal communication
Restroom servicing
Single Father of Special Nds.Child/Drug&Alcohol Free
I'm a proud single Father of a special needs child who is smart and caring. I'm drug & alcohol free. I have strong views against racism. I'm an honest man looking for honest work.
Timeline
Cleaner/Housekeeping
HES Facilities Management
08.2024 - 03.2026
Groundskeeper/Custodian
WFF Facilities Management
01.2020 - 04.2020
Janitor/Custodian
UCBM
11.2017 - 12.2019
Stocker/Cashier
Price Mart
2021 - 2024
High School Diploma -
Will Rogers Highschool