Kenneth Logans
San Antonio,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Life Insurance Agent
Bankers Life
2024.03 - Current
- Responsible for corporate and consumer sales
- Maintained a regular follow-up schedule with active clients and new clients
- Handling inbound/outbound calls and answering questions from members interested in life insurance and financial products
- Calculating and quoting premium rates for specific policies
- Contribute thoughts for improving the sales and marketing efforts of this rapidly growing business.
Service Advisor
The Wash Tub
2023.03 - 2024.02
- Maintained detailed records of customer information and detail sales
- Customizing detail packages to suit client needs
- Answered questions about details and addressed customer concerns
- Managed detail shop for presentable condition, taking corrective action such as correcting the vehicle if needed
- Utilize extensive skills in customer service and conflict resolution
- Strong sales ability in fast-paced environment.
Client Customer Specialist
SDI Inc.
2021.09 - 2022.09
- Provide quality customer service to SDI’s clients (Walmart technicians)
- Serve as a liaison between SDI and clients to ensure customer satisfaction, compliance, and cost benefits
- Take incoming phone calls from technicians and assist with requests for inventory and procurement parts
- Follow up with manufacturers and vendors on delivery and part details.
Operations Manager
Office Depot
2018.11 - 2021.09
- Manage logistics of products, inventory, and shelving within an Office Depot store
- Audit, balance cash drawer and daily deposits
- Manage a team of 12 staff schedules
- Communicate with vendors and manufacturers to ensure supplies are delivered and meet customer needs
- Manage sales and upsell Office Depot products.
Associate
Walmart
2016.05 - 2018.11
- Served as Team Lead for CAP 2 team
- Responsible for restocking store products and shelving
- Delegate daily job responsibilities and set goals
- Ensure deliveries are accepted and stocked in a timely manner
- Assist customers in finding products in stores.
Manager
Pollo Tropical
2015.07 - 2016.05
- Provide excellent customer services
- Managed daily operations, including overseeing staff and ensuring customer satisfaction
- Operate cash register
- Developed and implemented strategies to streamline processes and increase profits
- Prepare and cook food
- Record customer’s orders and check for accuracy.
Education
High School Diploma -
Taft High School
San Antonio, Texas2015-06
Skills
- Conflict resolution
- Customer acquisitions
- Strategic Planning
- Computer Skills
- Proficient in Microsoft Office (Excel, Microsoft Word & PowerPoint)
- Proficient in Social media (Facebook, Twitter, Instagram)
- Utilize G Millenia system to fulfill store inventory
Awards
Consistently received positive feedback from guests, resulting in repeat business and increased revenue
Timeline
Life Insurance Agent
Bankers Life
2024.03 - Current
Service Advisor
The Wash Tub
2023.03 - 2024.02
Client Customer Specialist
SDI Inc.
2021.09 - 2022.09
Operations Manager
Office Depot
2018.11 - 2021.09
Associate
Walmart
2016.05 - 2018.11
Manager
Pollo Tropical
2015.07 - 2016.05
High School Diploma -
Taft High School
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