Kenneth Long
Austin,AR
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
19
19
years of professional experience
Work History
Squadron Gunnery Sergeant
CNATT Detachment Little Rock
08.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Division Chief
CNATT Detachment Little Rock
07.2020 - 08.2021
- Improved overall productivity levels by implementing technology solutions that streamlined workflows across the division.
- Developed strategic plans in alignment with organizational goals, setting clear expectations and priorities for the division.
- Built lasting relationships with external partners, expanding opportunities for collaboration across various industries.
- Collaborated with other departments to develop cross-functional initiatives for organizational success.
- Promoted a culture of excellence by recognizing outstanding achievements and fostering collaboration among team members.
- Established performance metrics to track progress towards division objectives and drive continuous improvement.
- Resolved conflicts swiftly and professionally, fostering an environment of trust within the team dynamic.
- Led a team of professionals to achieve division goals and maintain high standards of performance.
- Mentored junior staff members, providing guidance and support for their professional growth and development.
Quality Assurance Chief
VMGR-352
07.2017 - 07.2020
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Inspected products and worker progress throughout production.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
Station Commander
Recruiting Station Phoenix
06.2014 - 06.2017
- Improved community relations through proactive outreach initiatives and public education programs.
- Promoted a culture of continuous learning within the station through ongoing professional development opportunities for staff members.
- Managed station personnel effectively, ensuring optimal performance and adherence to recruiting standards.
- Ran a five recruiter team, covering 1100 square miles successfully attaining a 125% contracting and 140% shipping average.
- Served as a liaison between local schools and the recruiting station.
Production Recruiter
Recruiting Station Phoenix
04.2013 - 05.2014
- Managed communication with applicants throughout the entire recruitment process to ensure a positive experience for all parties involved.
- Implemented creative recruitment methods to attract top talent in the competitive job market.
- Established solid partnerships with educational institutions, providing access to recent graduates as potential hires.
- Improved overall recruiting efficiency by continuously evaluating metrics and adjusting strategies accordingly.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Operated and maintained applicant tracking and candidate management systems.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed strong relationships with the local communities.
Non Commissioned Officer in Charge
VMGR-234
01.2010 - 03.2013
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels.
- Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
- Recognized for exceptional leadership skills, receiving multiple commendations for outstanding performance as OfficerinCharge.
- Managed allocation of resources, optimizing budgetary planning and minimizing waste.
- Executed strategic planning initiatives that aligned with overall organizational goals.
- Enhanced team performance through consistent coaching and mentorship of junior personnel.
- Facilitated cross-functional collaboration, leveraging diverse expertise to optimize problem-solving capabilities within the unit.
- Implemented effective conflict resolution strategies, successfully mediating disputes between personnel while fostering professional growth opportunities for all parties involved.
- Handled administrative requirements, maintained records and submitted operational reports.
- Led team in developing strategic plans to meet operational objectives.
- Monitored and assessed mission progress and provided updates to command.
Fixed Wing Mechanic
VMGR-352
05.2006 - 01.2010
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Assisted in development of predictive maintenance program, reducing unexpected breakdowns.
Education
Bachelor of Science - Applied/ Project Management
Grand Canyon University
Phoenix, AZ04-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
-Multiple awards commending leadership abilities.
-Awarded Outstanding Volunteer Service Medal for continuous work in the community to include clean up efforts after the tornadoes in 2023.
-Recognized as the Station, District, and Regional Recruiter of the Year.
Timeline
Squadron Gunnery Sergeant
CNATT Detachment Little Rock
08.2021 - Current
Division Chief
CNATT Detachment Little Rock
07.2020 - 08.2021
Quality Assurance Chief
VMGR-352
07.2017 - 07.2020
Station Commander
Recruiting Station Phoenix
06.2014 - 06.2017
Production Recruiter
Recruiting Station Phoenix
04.2013 - 05.2014
Non Commissioned Officer in Charge
VMGR-234
01.2010 - 03.2013
Fixed Wing Mechanic
VMGR-352
05.2006 - 01.2010
Bachelor of Science - Applied/ Project Management
Grand Canyon University
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