Kenneth Lunn
Phoenix,AZ
Summary
Versatile and dynamic, I leveraged my diagnostic and troubleshooting expertise at Self-employed to enhance vehicle performance and safety, achieving a high customer satisfaction rate. At Judith Hammond, I excelled in providing compassionate care, demonstrating exceptional emotional support and problem-solving skills. My leadership as Bakery & Deli Manager at Rays Food Place ensured food safety compliance and optimized operations, showcasing my ability to manage both people and processes efficiently.
Overview
19
19
years of professional experience
Work History
Self Employed Mechanic
Self-employeed
Crescent City, CA
05.2016 - 11.2024
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Reviewed work orders and discussed with supervisors.
- Diagnosed and repaired vehicles during road call situations.
- Ensured safety protocols were followed while working on vehicles.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Planned work procedures using charts, technical manuals and experience.
- Tested components with appropriate instruments to ensure proper operation.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Estimated costs of vehicle repair.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Completed required paperwork and delivered to customer.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
In Home Care Giver
Judith Hammond
Crescent City, CA
02.2010 - 04.2016
- Transported clients to doctor's appointments and errands.
- Transported clients to medical appointments or recreational activities.
- Documented care provided and submitted notes to supervisor.
- Helped client with medication self-administration.
- Respected client privacy rights at all times when providing services.
- Planned, prepared or served meals to patients according to prescribed diets.
- Monitored client's well-being, safety and comfort under physician direction.
- Provided patients and families with emotional support and instruction.
- Provided personal care and companionship to elderly individuals in their homes.
- Checked patients' pulse, temperature and respiration.
- Adhered to safety standards while providing care in the home setting.
- Observed physical and mental condition of clients and reported any changes to supervisor.
- Responded promptly to emergency situations in a calm manner.
Bakery & Deli Manager
Rays Food Place
Crescent City, CA
09.2005 - 02.2010
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Managed pricing strategies within budget parameters set by management.
- Implemented quality control measures to uphold company standards.
- Coordinated bakery production schedule to efficiently meet customer demands and special orders.
- Planned and executed bakery layout and design for optimal operation and customer experience.
- Collaborated with other managers and team leaders to align bakery operations with overall business objectives.
- Ensured all food safety guidelines were followed in the bakery and deli area.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Oversaw inventory management, including ordering supplies and managing stock levels to meet production needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Conducted performance evaluations for staff, identifying areas for improvement and providing constructive feedback.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored staff performance and provided feedback when necessary.
- Resolved customer complaints in a professional manner.
Education
GED -
Ranch Cucamonga High School
Rancho Cucamonga, CA07-1995
Skills
- Electrical system rewiring
- Vehicle inspections
- Vehicle test drives
- Servicing vehicles
- Hand and power tools
- Engine rebuilding
- Engine tuneups and repairs
- Differential repair
- Filter replacements
- Steering systems
- Electrical troubleshooting
- Performance tuning
- Drive train systems
- Fluid exchanges
- Clutch repair
- Hydraulic systems
- Electrical systems
- Diagnostic
- Ignition systems
- Documentation and reporting
- Diagnostics systems
- Sanitation procedures
- Nutrition awareness
- Cost control
- Bakery equipment operation
- Food safety compliance
- Food safety oversight
- Baking supervision
- Baking equipment maintenance
- Order management
- Proficient in cake decorating
- Well-versed in inventory management
- Food management experience
Affiliations
- Self-starter. Having management experience makes me valuable at managing stressful situations and creating resolutions—experience in working with a team and promoting a fluid working environment with co-workers. Compassionate with helping others to achieve any goals for life improvement.
Timeline
Self Employed Mechanic
Self-employeed
05.2016 - 11.2024
In Home Care Giver
Judith Hammond
02.2010 - 04.2016
Bakery & Deli Manager
Rays Food Place
09.2005 - 02.2010
GED -
Ranch Cucamonga High School
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