General Manager
Sturgeon Bay Marine Center & Marina View Apartments
Sturgeon Bay, WI
02.1989 - 07.2016
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Helped with launch and haul out. Using Travel lifts and KMI.
- Stepped sail boat masts.
- Worked wi th Quick Books doing invoices and receivables.
- Addressed all maintenance issues.
- Over saw the construction of apartments on the property.
- Received and paid invoices from contractors.
- Scheduled contractors.