Kenneth Macharia
Puyallup
Summary
- State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities.
- Proficient in mobility and personal hygiene support. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills.
- Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
- Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination.
- Proven ability to stay organized and prioritize tasks in fast-paced environment.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Analytical and strategic leader with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.
- Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skill.
- Clear understanding and experience of job expectations and training in Nursing ,finance banking and economics.
- Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Detail-oriented professional with successful people skills and experience.
- Strong commitment to comprehensive and individualized service and company mission delivery. Liaises with fellow professionals, customers, industry experts and authorities to provide continuous top-quality products and services.
- Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
CNA
Actriv Healthcare-Hallmark Manor
06.2023 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Maintained best-in-class standards for individualized care in 16-bed unit by continuously checking in with patients and families and quickly providing care
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels every shift and entered them into PCC medical internet systems for use by other medical personnel
CNA
Actriv Healthcare- Highland Health And Rehab
03.2023 - 06.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turning and repositioning patients who are in bed all day
- Obtain information about conditions and plans of treatment from health care providers
- Empty and clean bed pans each day
- Help patients get into bed, into wheelchairs and onto examination tables
- Check the physical condition of patients each day for bruises, any blood in their urine and feces, and check for other wounds
- Change sheets on beds and restock supplies in rooms as needed
CNA
Actriv Healthcare - Marquis Wilsonville Post Acute
01.2023 - 03.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turning and repositioning patients who are in bed all day
- Obtain information about conditions and plans of treatment from health care providers
- Empty and clean bed pans each day
- Help patients get into bed, into wheelchairs and onto examination tables
- Check the physical condition of patients each day for bruises, any blood in their urine and feces, and check for other wounds
- Change sheets on beds and restock supplies in rooms as needed
CNA
Actriv Healthcare - Avamere Richmond Beach Rehab
11.2021 - 01.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turning and repositioning patients who are in bed all day
- Obtain information about conditions and plans of treatment from health care providers
- Empty and clean bed pans each day
- Help patients get into bed, into wheelchairs and onto examination tables
- Check the physical condition of patients each day for bruises, any blood in their urine and feces, and check for other wounds
- Change sheets on beds and restock supplies in rooms as needed
CNA
Actriv Healthcare -Sequim Health And Rehab
02.2021 - 10.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turning and repositioning patients who are in bed all day
- Obtain information about conditions and plans of treatment from health care providers
- Empty and clean bed pans each day
- Help patients get into bed, into wheelchairs and onto examination tables
- Check the physical condition of patients each day for bruises, any blood in their urine and feces, and check for other wounds
- Change sheets on beds and restock supplies in rooms as needed
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
HCA
Harvard Healthcare Staffing
12.2019 - 01.2021
- Assisted 12- 18 patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted disabled clients to support independence and well-being.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Assistant Manager
Diamond Trust Bank
05.2017 - 10.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Compiled financial data to comply with budget.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Conducted 2 weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Completed regular inventory counts monthly to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Created employee schedules to align coverage with forecasted demands
Senior Officer
Diamond Trust Bank
06.2015 - 04.2017
- Conceived and oversaw cash and sales customer satisfaction special projects. Served about 120 customers transactions daily.
- Produced reports each month outlining sales and branch deposits (CASA- Current accounts Savings account) metrics.
- Set objectives for cash, front office and marketing and established performance benchmarks.
- Directed work of bank branch tellers and front office employees, monitoring quality, compliance and productivity.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Recommended and implemented successful strategies to maximize revenue.
Officer
Diamond Trust Bank
11.2014 - 05.2015
- Received and paid cash to customers debited from their accounts or credited.
- Processed customers' orders of check books, debit cards, local and international payments. ie RTGS and SWIFT transfers.
- Directed customer traffic in banking halls to ensure quick delivery of banking services.
- Increased Resolution and escalation of customer inquiries, concerns and complaints received about branch or bank transaction. This was done in teamwork with fellow colleagues in other branches and departments.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Managed over 60 customer calls per day
Education
No Degree - Nursing Assistance
Medsmart College
Marysville, WA11.2020
Bachelor of Arts - Economics And Mathematics
University of Nairobi
Nairobi, Kenya12.2014
Certified Public Accountant (CPAK) - Accounting And Finance
KCA University
Nairobi , Kenya07.2012
Skills
- Adaptable to Changing Conditions
- Operational Reporting
- Profit and Loss Accountability
- Proactive and Focused
- Management of Financial Resources
- Prioritizing and Planning
- Business Relationship Management
- Business Policies and Procedures
- Quality Production
- Medication Assistance
- Catheter Change and Preparation
- Mobility Assistance Needs Understanding
- Managing Operations and Efficiency
- Managing Laborers
- Managing Files and Records
- Verbal and Written Communication
- Managing Employee Relations
- Performance Tracking and Evaluations
Accomplishments
- Supervised team of 12 staff members hand in hand with my direct supervisors. our bank branch was awarded best branch in service delivery and i scored highest score country wide voted by customer for best operations manager.
- Achieved staff growth and satisfaction through effectively helping with tasks rotation. I and my branch manager started a system where we made sure we rotated staff from front office to back office so they were all rounded to answer customer queries on any part of branch operation. this was done quarterly and in due time it was adopted country wide by the bank in 2019. It proved to be more helpful on customer satisfaction and also the staff were able to realize more of their strengths. After a period of 2 years they were given a choice to retain the position they felt best for them and would grow in that line of work.
Languages
English
Full Professional
Swahili
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
CNA
Actriv Healthcare-Hallmark Manor
06.2023 - Current
CNA
Actriv Healthcare- Highland Health And Rehab
03.2023 - 06.2023
CNA
Actriv Healthcare - Marquis Wilsonville Post Acute
01.2023 - 03.2023
CNA
Actriv Healthcare - Avamere Richmond Beach Rehab
11.2021 - 01.2023
CNA
Actriv Healthcare -Sequim Health And Rehab
02.2021 - 10.2021
HCA
Harvard Healthcare Staffing
12.2019 - 01.2021
Assistant Manager
Diamond Trust Bank
05.2017 - 10.2019
Senior Officer
Diamond Trust Bank
06.2015 - 04.2017
Officer
Diamond Trust Bank
11.2014 - 05.2015
No Degree - Nursing Assistance
Medsmart College
Bachelor of Arts - Economics And Mathematics
University of Nairobi
Certified Public Accountant (CPAK) - Accounting And Finance
KCA University
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