Experienced IT professional with over 25 years in acquisitions, divestitures, IT operations, and global workforce project management. Skilled in leading major IT projects for large teams, resulting in operational efficiency and strategic improvements. Recognized for achieving a 20% cost reduction in previous roles. Seeking a senior management role in Information Technology to drive impactful results through leadership, team building, budgeting, and program management.
Overview
49
49
years of professional experience
1
1
Certification
Work History
IT Operations Project Manager
Aristocrat Interactive
07.2022 - 07.2025
Managed the Information Technology workstream deliverables for the Innovation centers in Las Vegas and Barcelona.
Led global Information Technology buildout efforts for facilities in Montreal Canada, Isle of Malta, Graz Austria, Warsaw Poland, Sofia Bulgaria, and Gurugram India with a globally dispersed work force
Coordinated Information Technology efforts needed for the multi state i-Lottery facility in New Hampshire
Delivered solid Information Technology workstream efforts for Aristocrat Studios in Reno, NV., Tulsa, OK., Joliet, IL., and Decatur, GA.
Developed and delivered a successful New Zealand call center infrastructure project plan, resulting in a significantly improved user and customer experience
Senior Project Manager
Hard Rock Hotel and Casino
06.2020 - 07.2022
Revamped the Chart of Accounts for the organization.
Devised international financial forms for European properties.
Evaluated and tracked software regulatory and gaming compliance requirements
(remote)
(covid period)
Senior Project Manager
Caesars (contractor/consultant/full time employee)
07.2016 - 04.2020
Identity access management project including requirements, physical security, time card, training, tracking (RF, mag strip, bar code, badging)
Completed enterprise-wide InfoGenesis upgrades at all the Caesars US based Casino properties. Ensured all Gaming and Tribal gaming requirements were coordinated with the properties and venues to ensure all requirements were met
Responsible for the enterprise-wide transitional Payroll Time and Labor project that impacts over 60,000 employees. Functional areas impacted included HR, Payroll, Benefits, Garnishments, Unions, Information Technology, Change Management, Vendors, and 3RD party business relationships
Project planning and execution of projects for Call Center included
Call Center migration to third party
Automating Call Center Call Tree (Check in/out, extend stay, reservations)
Time Clock replacement and deployment of 1,000 devices enterprise wide at 39 separate locations
Completed Multiple Data migration to Cloud and Cloud-Hybrid environments requiring secure migration of terabytes of encrypted data
Extensive project planning and execution between developers and Senior Management ensured visions were transformed into workable cost saving solutions
Division Senior Project Manager
HCA
07.2015 - 05.2016
Managed the Connected Care Program encompassing 38 projects valued at 18 million dollars in a matrixed environment for 8 hospitals in three separate markets in Nevada and California
Completed Cisco VoIP phone system installations at Sunrise Hospital in Las Vegas and Riverside Community Hospital in Riverside California. Conventional PBX and phone systems replaced with modern telephony infrastructure resulting in lower costs and improved systems integration
Wireless infrastructure upgraded at 4 Hospitals resulting in improved wireless coverage and patient safety
Information Technology Manager
Stovall & Associates
09.2013 - 06.2015
Determined requirements and setup 2 new divisions (California and Nevada) for parent company. Site surveys identified extensive infrastructure modification requirements. All modifications completed ahead of schedule
Overhauled network security, implemented security standards to bring the organization into compliance with PCI, HIPPA and network security standards needed to secure confidential customer information
Determined cost savings and implemented Voice Over IP Phone system
Managed IT security operations and business programs to ensure business needs and requirements were always met
Managed all IT functions and hardware during a 25% growth surge in the organization, all hardware configured and setup ahead of growth surge
Senior IT Project Manager
Consultant/Contract Work
01.2012 - 08.2012
Responsible for developing and executing GroupWise to Exchange 2010 migration for all locations in Nevada, Arizona, and California, to include High Availability, Disaster Recovery, G-Forms to E- Forms conversion, SharePoint/InfoPath implementation, BlackBerry 2010, Outlook rollout, training, Co-existence, and Storage
Established matrix to rate and determine vendor selection, identified service level agreement needs and acceptable deliverable standards
Assigned 16 IT Security projects that impacted all the client’s properties – developed project plans and got the projects back on track
Worked with Developers and Quality Assurance to design and plan Federated Single Sign-on project for commercial and custom applications – Domain users and remote contractors could access applications after network log-on without the need for additional user name and password prompts
IT Project Manager
Las Vegas Sands Corp
01.2011 - 12.2011
Delivered Global Microsoft Enterprise Agreement valued at over 10 million. Net savings of 75K annually in software licensing
Planned first ever Disaster Recovery Test for Marina Bay Sands Hotel and Casino Resort to fulfill requirements by the Singapore Casino Regulatory Authority – Created team consisting of Developers, System Administrators, Network Engineers, IT Leadership, and Quality Assurance to develop initial testing requirements and methodology. The developed product identified data inconsistencies between primary and secondary iSeries systems which were then corrected and allowed the testing to be completed
Developed Global Workstation Refresh project for Win 7 and Office 2010 – 9,500 workstations, laptops, tablets, data migration, and application compatibility/remediation in scope
Responsible for global Active Directory consolidation to a single Active Directory Domain
Developed plans to migrate 4 geographically separated Microsoft Exchange environments to a single 2010 Exchange environment - 13,500 mailboxes
Incorporated SDLC processes into new Professional Project Management application. Accurate manpower utilization and project status reporting realized along with improved Risk Management
IT Operations Manager / Project Manager
DCSI
01.2008 - 01.2010
Led project team responsible for merging multiple organizations with different Windows Server environments and security constraints. Project was completed within the specified time with all security issues resolved
Delivered major overhaul of an organization consisting of multiple interlaced projects across functional areas. Established the timelines, interdependencies, and deployed the technology enhancements needed to maximize profit potential
Took charge of IT initiatives that needed immediate improvement due to lack of sound direction. Updated board members on progress and coordinated project plans with the client’s internal and outsourced IT staff. All initiatives were delivered on time, within budget, and with additional enhancements
Led a project team to deploy a Windows Server environment upgrade. The project had a fixed budget and limited window of opportunity to deliver the solution. The milestones were established and delivered on-time and on-budget
Participated as a PM in a process improvement project to improve response times for a customized application. Created the IT project plan, maintained an issue log, and held project meetings. The team delivered 4 process improvements to the business during the 3-month project
Provided project planning and oversight for critical disaster recovery and backup strategy implementation. Real time data capture and backup were realized
IT Engineer
CHSI (Through Recruiting Firm)
01.2007 - 01.2008
Prioritized, developed, documented, and completed 64 IT projects. This allowed ‘Best Practices’ and incorporated them into organizations where they were beneficial and cost effective
Implemented teams and documentation procedures to troubleshoot and repair networks, servers, workstations, programs, hardware, and software issues as needed. Briefed stakeholders on work progress, billing and time management
Exchange mailboxes migrated over to new system after Exchange stopped working due to hardware malfunction
Developed network topology diagrams to accurately map out client IT assets. This allowed both owners and vendors to identify all IT assets and facilitate asset management
Spearheaded team effort that performed disaster recovery of an Exchange Server. The team was able to recreate the Exchange store even though the backup system had also failed. This project allowed the organization to recover from a business crippling event
Took over as project manager for a database conversion effort that had stalled. Centralize the distributed database to make it compatible with the software vendor requirements and then negotiated a maintenance agreement for the organization
(4 Month Contract)
Corporate IT Director
Brady Industries
01.2006 - 01.2007
Initiated IT Project Management processes for Enterprise Resource Planning (ERP) migration. Developed a 10-member team from different departments that met weekly to review the project status, budget concerns, scope management, and progress
Managed Unified Communication Implementation, researched and negotiated hardware and software purchase from competing vendors, completed PBX/VOIP system integration while integrating voice mail with Exchange and Outlook
Project Manager for corporate office relocation for all IT assets and infrastructure. Contracted additional IT support staff to complete the entire move during a single weekend to ensure productivity was not interrupted during normal business hours
Replaced ineffective time keeping method with a biometric system. This increased security and eliminated fraudulent entries
Initiated SQL and terminal server systems for ERP and incorporated legacy database. This allowed the organization to eliminate costly vendor support for routine database maintenance
Negotiated / managed all vendor contracts for IT department, this reduced costs by 20%
Performed IT and Data Center staff management, conducted reviews, pay increases, terminations and budget planning
IT Director
Christopher Homes
01.1998 - 01.2005
Led IT related ERP migration activities to replace outdated and unsupported applications. Staged implementation milestones by department, developed and customized training classes for ERP application for each department
Designed initial company web page templates which increased sales, exposure, and earned awards for website
Exchange recovery and migration completed after hard drive failure – All mailboxes and folders were successfully migrated
Established policies and procedures for network and building security, a response time of less than 10 minutes was achieved
Developed training / technical manuals for departments as needed. Increased productivity and employee self worth and morale throughout the organization
Developed in-house training material for computer applications and facilitated training classes. This lowered training costs by 75%
National Network Operations Director (Concurrent Position)
Fortress Group (Parent Co. of Christopher Homes)
01.2000 - 01.2002
Implemented a Windows 2000 migration from a Novell 4.11 network at Wisconsin division
ISP contracts negotiated for corporate and remote locations
Managed IT asset affairs as division sell-offs arose. 100% Asset management, license transfers, and accountability realized
Managed nationwide call center. Centralized location for technical help, connectivity issues and equipment needs realized
First Sergeant, Flight Chief, Production Superintendent, Test Team Leader
United States Air Force
01.1977 - 01.1998
Performed as program manager for aerospace specific application, attended Program Manager Review meetings monthly
Verified and Validated aerospace platforms and technical data
Exercised general supervision over 350 personnel through 18 subordinate department managers
Ensured maintenance and flight schedules were maintained - 98% scheduling effectiveness
Education
Master of Science - Management Information Systems
Colorado Technical University
Colorado Springs, CO
01-2008
Bachelor of Science - Software Engineering
Colorado Technical University
Colorado Springs, CO
01-2007
Skills
Project management expertise
Team leadership
Vendor relationship management
Experienced with Ariba software
Active Directory management
Network protocol management
Experience with Smartsheet
SharePoint administration
Azure Dev Ops
Exchange system administration
ServiceNow
Experienced in MS Project management
Project management in SDLC
Risk assessment and management
Wireless and wired network management
Effective conflict resolution
Operations oversight
Asset Management
Budget development and oversight
Infinium
InfoGenesis
Change management expertise
Experience in cloud migrations
Clarity
Open Workbench
Graduate-level analytical research
Disaster recovery planning
MDF/IDF/DC setup
IT governance framework
Regulatory compliance management
Information security
Voice over IP expertise
ITIL
Time management software
Experience in gaming environments
Template design
Certification
System Analysis and Integration
Database Management
Unix Network Administration
Object Oriented Methods
Software Engineering Application
Software Engineering Process
PMP - Project Management Professional
Awards
Master of Science in Management (GPA 3.94), Bachelor of Science Honor Graduate Cum Laude (GPA 3.73), Continuing Management Training and Seminars: 1979, 1982, 1986, 1994, 2001, 2003, 2006, 2007, 2008, MSCE 2000 trained, Member of IT Congress 2001 and 2002
SECURITY CLEARANCES PREVIOUSLY HELD:
Top Secret
TS/SSBI
TS/SCI with Polygraph (Level 3 cleared)
Q Clearance with (DOE) Nevada Test Site
AVAILABLE UPON REQUEST:
References
Complete skills inventory
Detailed experience portfolio
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Operations Project Manager
Aristocrat Interactive
07.2022 - 07.2025
Senior Project Manager
Hard Rock Hotel and Casino
06.2020 - 07.2022
Senior Project Manager
Caesars (contractor/consultant/full time employee)
07.2016 - 04.2020
Division Senior Project Manager
HCA
07.2015 - 05.2016
Information Technology Manager
Stovall & Associates
09.2013 - 06.2015
Senior IT Project Manager
Consultant/Contract Work
01.2012 - 08.2012
IT Project Manager
Las Vegas Sands Corp
01.2011 - 12.2011
IT Operations Manager / Project Manager
DCSI
01.2008 - 01.2010
IT Engineer
CHSI (Through Recruiting Firm)
01.2007 - 01.2008
Corporate IT Director
Brady Industries
01.2006 - 01.2007
National Network Operations Director (Concurrent Position)
Fortress Group (Parent Co. of Christopher Homes)
01.2000 - 01.2002
IT Director
Christopher Homes
01.1998 - 01.2005
First Sergeant, Flight Chief, Production Superintendent, Test Team Leader
United States Air Force
01.1977 - 01.1998
Master of Science - Management Information Systems