Kenneth Mall
Flushing,NY
Summary
10 years of service at USPS
Obtained my CLASS B CDL
Overview
2027
2027
years of professional experience
Work History
Parcel Delivery Driver
USPS
Forest Hills, NY
2016 - Current
- Delivered parcels accurately and efficiently within designated routes.
- Managed time effectively to meet tight delivery schedules.
- Maintained vehicle cleanliness and performed routine safety checks.
- Communicated with customers regarding delivery status and inquiries.
- Navigated various neighborhoods using GPS and maps to optimize routes.
- Assisted in training new drivers on safety procedures and operational protocols.
- Documented delivery confirmations and maintained accurate logs of activities.
- Managed time efficiently to complete daily delivery assignments within specified deadlines.
- Adhered to company policies regarding confidentiality, protecting sensitive client information during deliveries.
- Developed strong relationships with local businesses as their primary point of contact for parcel services.
- Maintained a high level of safety while navigating various routes for efficient delivery services.
Personal Banker
JP Morgan Chase
Bronxville, NY
01.2012 - 2016
- Responsible for acquiring, retaining, and expanding client relationships.
- Acquire new and deepen existing customer relationships.
- Assist customers with product related inquiries.
- Uncover client financial needs and provide product and service recommendations.
Waiter
Brinker International - Maggiano’s Little Italy
01.2010 - 01.2012
- Provided efficient, expedient and courteous service to guests leading to total guest and company satisfaction.
- Met all expected sales goals on a monthly basis.
- Received the ability to close shifts based on sales and professionalism.
Pre-loader and Saturday Air Driver
UPS
01.2008 - 01.2011
- Load outgoing trucks with 1500-2000 packages on a day-to-day basis.
- Involved in pre and post trip inspection.
- Perform duties in accordance with company policies and procedures.
- Communicated well with clients, using sound judgment to resolve problems.
Education
Certification - TV and Radio Broadcasting
Connecticut School of Broadcasting
Westbury, NYNo Degree - Graphic Design
SUNY Suffolk College
BrentwoodSkills
10 years of customer service experience
Strong customer relations/service skills
Highly adaptable to change in an ever-changing environment
Timeline
Personal Banker
JP Morgan Chase
01.2012 - 2016
Waiter
Brinker International - Maggiano’s Little Italy
01.2010 - 01.2012
Pre-loader and Saturday Air Driver
UPS
01.2008 - 01.2011
Parcel Delivery Driver
USPS
2016 - Current
Certification - TV and Radio Broadcasting
Connecticut School of Broadcasting
No Degree - Graphic Design
SUNY Suffolk College