Kenneth May
San Antonio,Texas
Summary
Driven by a results-focused approach, I leveraged my time management and problem-solving skills at Chartwells Schools Dining Services to enhance customer satisfaction and operational efficiency. As a seasoned professional in food service and facility management, I excel in maintaining high cleanliness standards and food safety, ensuring a 100% compliance rate with health guidelines. My background includes a blend of culinary expertise and strategic business management, underpinned by a commitment to quality and customer service excellence.
Overview
35
35
years of professional experience
Work History
Line Cook
Chartwells Schools Dining Services
08.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Facilities Specialist
Ideal Public Schools
08.2020 - 11.2023
- Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Assisted with logistical requirements for events and meetings.
- Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
- Provided support during major facility renovations or expansions, ensuring minimal impact on employees' productivity levels during construction phases.
- Coordinated facility-related safety trainings for employees, ensuring all personnel were knowledgeable about emergency procedures and response protocols.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Coordinated emergency response plans, regularly reviewing protocols and conducting drills to ensure preparedness across the organization.
Cook Shift Leader
Aramark, Trinity University
08.1989 - 07.2023
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Co Owner
Marrosa LLC. Cleaning Service's
01.2011 - 02.2020
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
Education
High School Diploma -
Blunt High School
Mobile, ALSkills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Professional Attitude
- Customer Service
- Reliable and Trustworthy
- Active listener
- Food Preparation
- Problem-Solving
- Food safety knowledge
- Food Safety
- Cleanliness standards
- Kitchen Sanitization
- Knife Skills
- Kitchen Station Setup
- Following cooking methods
- Deep Fryer Operation
- Kitchen Organization
- Quality Control
- Ingredient Preparation
- Workload Management
- Food presentation
- Food Allergen Safety
- Prepared Foods Plating
- Crew training
- Food rotation
- Recipe Adherence
- Ingredient inspection
- Relationship Building
- Food Handler Certification
- Staff Training
- Special Events and Catering
- Back of House Management
Timeline
Line Cook
Chartwells Schools Dining Services
08.2023 - Current
Facilities Specialist
Ideal Public Schools
08.2020 - 11.2023
Co Owner
Marrosa LLC. Cleaning Service's
01.2011 - 02.2020
Cook Shift Leader
Aramark, Trinity University
08.1989 - 07.2023
High School Diploma -
Blunt High School
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