Kenneth McCall
Spokane
Summary
Seasoned professional with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
4036
4036
years of post-secondary education
1
1
Certification
Work History
Driver/Mover
TWO MEN AND A TRUCK
Spokane Valley
07.2024 - Current
- Truck log
- Pre & Post Trip logs
- DOT
- Unloading/Loading trucks
- Credit/Debit transactions
- Collecting paperwork
- Leader during jobs
- Long distance moves
- Crate moves
Car Detailer
Happy Car Club
Liberty Lake
04.2024 - 07.2024
- Operate a company vehicle
- Clean windows
- Shampoo/steam carpet
- Pressure Wash
- Handle cleaning chemicals
- Debit/Credit card transactions
- Face to face Customer service
Delivery Driver
Cloverleaf Transportation
Spokane Valley
05.2023 - 02.2024
- Operated a delivery box truck & transit
- Maintain vehicle inspection
- Load packages onto truck/transit
- Scan packages at designated location
- Completed delivery/pickups
- Logging paperwork
Manufacturing Associate
Spherion Staffing
Spokane
11.2022 - 01.2023
- Temp to hire employee
- Assigned contracts through the company
- Manufacturing company assembly line
Cannabis Trimmer
The Harvest Company
Spokane
10.2022 - 11.2022
- Trimming stems off of cannabis flower
- Operated wash machine to clean marijuana jars
- Wore proper scrubs and PPE items
RV Detailer
RNR RV Center
Spokane
05.2022 - 10.2022
- Handled cleaning chemicals daily
- Clean inside RV's and outside
- Pressure washed outside RV's
- Clean and take out trash in work area
Laborer
Cardwell Concrete
Post Falls
05.2019 - 08.2019
- Tool runner
- Organize tool trailer
- Organize equipment yard
- Built foundations
- Cement pours
Cashier/Deli
Town Pump
Dillon
09.2018 - 05.2019
- POS System
- Close and opened store
- Customer Service
- Clean and sanitize
- Wash dishes
- Prepare cold deli
- Cooked hot deli
Cashier/Process & Freight
Dollar Tree
Dillon
05.2018 - 01.2019
- POS cash handling
- Greeting customers
- Unloading truck loads to back stock of the store
- Back stocked aisles
- Sign drawer system records
- Counts drawer clocking in & clocking out
Dishwasher/Line Server
University of Montana Western
Dillon
10.2017 - 06.2018
- Put away dishes after handwashing and sending them through the machine
- Cleaned dish room walls
- Prepared meals with cooks
- Swept the dining room floor
- Clean, wipe and sanitize tables
- Clean and sanitized food line dishes
- Took out the trash
Sales Associate & Omni Fulfillment Team
Kohl's
Las Vegas
09.2016 - 01.2017
- Worked at a rapid pace to meet tight deadlines
- Prepared online pickups for customers
- Completed purchases with credit, debit & cash payment methods
- Team goals set everyday and had to be met
- Worked well with teammates and trained a few cashiers
- Talked to customer about opening a credit card with our company
- Greeted customers opening of the store
- Worked on the Holidays
Sales Representative
Vector Marketing
Las Vegas
02.2016 - 10.2016
- Completed documentation for product and service sales
- Handled cutlery and cleaned cutlery
- Maintained productive relationships with existing customers through exceptional follow-up after sales
- Completed purchases with credit and debit payment methods
- Worked flexible schedule to accommodate changing customer levels
- Conduct presentations over the phone and in homes
- #1 Sales Representative in commission sales for 3 consecutive weeks
Processing & Shipment Team
Under Armour
Las Vegas
08.2015 - 11.2015
- Worked at a rapid pace to meet tight deadlines
- Unpacking of products
- Hanging, folding, size beading
- Back stocking, or floor runs
- Worked well with teammates and openly invited coaching from the management team
- Replenished floor stock and processed shipments to ensure product availability for customers
Retail Associate
Ayalas
Las Vegas
01.2015 - 03.2015
- Computed sales prices, total purchases and processed payments
- Described merchandise and explain operation of merchandise to customers
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Recommended merchandise based on customer needs
- Operated a cash register to process cash, check and credit card transactions
- Replenished floor stock and processed shipments to ensure product availability for customers
- Served fresh, hot food with a smile in a timely manner
- Accurately measured ingredients required for specific food items
- Carefully maintained sanitation, health and safety standards in all work areas
- Frequently washed and sanitized hands, food areas and food preparation tools
Education
Business Administration - Associate's degree
The University of Montana-Western
Dillon, MTSierra Vista High School
Las Vegas, NVSkills
- Vehicle cleanliness maintenance
- Driver communication tools
- Navigation software
- Street sign navigation
- Customer service
- Customer relationship building
- Landscaping
- Order picking
- Driver safety training
- Phone communication
- Lifting
- Package delivery
- Load securement
- QuickBooks
- Cargo van operation
- Construction
- Groundskeeping
- Map reading
- Hand tools
- Driving
- Time management
- Grocery store
- Load & unload
- Mowing
- Inventory control
- Distribution center
- Manufacturing
- Vacuuming
- Alternative route navigation
- Route driving
- Vehicle maintenance applications
- Minivan driving
- Store management
- Short-haul driving experience
- Cargo inspection
- Box truck
- Delivery driver experience
- Basic math
- Pallet jack
- Mopping
- Mobile devices
- RF scanner
- Vehicle inspections
- Sales
- Pickup truck operation
- Fragile goods transportation
- Task prioritization
- Moving
- Highway driving
- Heavy lifting
- GPS navigation
- Van driving
- Physical inventory counts for inventory management
- Precision measuring instruments
- Safe work practices
- Freight Experience
- Microsoft Word
- Problem-solving
- Pricing
- Serving Experience
- Heavy equipment operation
- Truck driving
- Freight
- City street navigation
- Driving experience in rural areas
- Travel time estimation
- Household dishwashing
- Power tools
- Computer skills
- Adhering to traffic regulations
- Driving experience in city centers
- Barcode scanners for deliveries
- Delivery driving - Delivery driving experience (3-5 years)
- Commercial driving
- Communication skills
- Unloading
- Gardening
- Greeting customers
- Store opening/closing procedures
- Food Preparation
- Night driving
- Teamwork
- Meal Preparation
- Delivery detail verification
- SUV driving
- Handling customer inquiries
- Vehicle dispatch software
- Route planning
- DOT (Department of Transportation) regulations
- Materials handling
- Outdoor work
- Decision making
- Highway systems knowledge
- Client services
- Quick response to traffic changes
- Transportation safety regulations
- Weight handling in the workplace
- Retail management
- Sweeping
- Furniture delivery driving
- Assembly
- Customer complaint resolution
- Sedan driving
- Retail Sales
- Math
- Attention to detail
- Microsoft Access
- Client interaction via phone calls
- Mechanical knowledge
- Electronic logging for truck drivers
- Safe lifting practices
- Lawn care
- Microsoft Excel
- Driving in adverse weather conditions
- Long-haul driving experience
- DOT compliance
- Customer relationship management
- Cash handling
- Inclement weather driving
- Adaptable driving techniques
- City and non-city driving
- Route determination
- Valid Driver's license
- Relationship building
- Safe driving techniques
- Physical stamina
- Clean driving record
- Punctual and reliable
- POS systems
- Team collaboration
- 14Attention to detail
- 13Problem solving
- Payment processing
- Sales development
- Listening skills
Certification
- Driver's License, Non-CDL Class C
- DOT Physical Certification
Personal Information
- Willing To Relocate: Spokane, WA
- Authorized To Work: US for any employer
Timeline
Driver/Mover
TWO MEN AND A TRUCK
07.2024 - Current
Car Detailer
Happy Car Club
04.2024 - 07.2024
Delivery Driver
Cloverleaf Transportation
05.2023 - 02.2024
Manufacturing Associate
Spherion Staffing
11.2022 - 01.2023
Cannabis Trimmer
The Harvest Company
10.2022 - 11.2022
RV Detailer
RNR RV Center
05.2022 - 10.2022
Laborer
Cardwell Concrete
05.2019 - 08.2019
Cashier/Deli
Town Pump
09.2018 - 05.2019
Cashier/Process & Freight
Dollar Tree
05.2018 - 01.2019
Dishwasher/Line Server
University of Montana Western
10.2017 - 06.2018
Sales Associate & Omni Fulfillment Team
Kohl's
09.2016 - 01.2017
Sales Representative
Vector Marketing
02.2016 - 10.2016
Processing & Shipment Team
Under Armour
08.2015 - 11.2015
Retail Associate
Ayalas
01.2015 - 03.2015
Business Administration - Associate's degree
The University of Montana-Western
Sierra Vista High School