Kenneth McCoy
Roseville
Summary
Results-driven Manager with extensive experience in process implementation and innovation management. Proven track record in problem-solving and a strong understanding of organizational policies. Skilled in performance evaluation and project oversight, ensuring successful outcomes.
Overview
25
25
years of professional experience
Work History
Interm Manager DSOS
Pacific Gas and Electric
11.2024 - Current
- Developed comprehensive training materials for staff on new business processes. Identified and initiated process improvement opportunities across the organization. Collaborated with cross-functional teams to ensure successful execution of ADMS projects. Supported senior management in preparing impactful presentations for stakeholders. Led implementation of new technologies and systems within cross-functional teams. Created a business case for the ADSO program, along with the continuing education program.
Supervior System Operations & Control
Rocklin Distribution Control Center
01.2022 - 11.2024
- Led operations specialists through team merger, creating an effective process and training division focused on DSO.
Delivered EPSS training for both DSO and Restoration teams, enhancing skill development.
Conducted monthly training sessions while researching materials for WPE initiatives.
Oversaw ADSO training coordination, ensuring comprehensive learning pathways for operators.
Implemented the first Field Equipment training at the Livermore facility, enriching practical skills of operators.
Revised DOT documents to support operator compliance and efficiency.
Sustained 2700 series documentation efforts to secure PASS55 status.
Developed online LMS alongside team homepage to track ongoing projects and performance metrics.
Senior Distribution Operations Specialist
EDSO Business Support
01.2014 - 01.2022
- Provided operator and technology insight for fire mitigation, for which I also provided training. Created several process flows and has a natural mindset for process work. Can quickly create simple process flows (fire mitigation) to the more complex diagrams (DMS). A key contributor to the success of the fire mitigation (Non-Reclose and Patrol) rollout is now the main owner of the procedure, process, and all future updates. Also contributed to building the process for PSPS (Public Safety Power Shutoff). I built the as-is and to-be process flows for the Field NTO for crew’s initiative. In addition, I also provided technology flows and supported ad-hoc testing, which identified bugs in the tool.
System Operator
Pacific Gas & Electric
01.2001 - 01.2014
- Monitored multiple databases to keep track of all company assets. Successfully led key projects which resulted in a positive outcome. Planned and executed daily switch writing and load analysis. Effectively controlled and operated PG&E’s distribution power grid. Prepared equipment for all operations. Verified that all required information was readily available and displayed correctly. Tracked maintenance actions and completed records. Troubleshoot, repaired and safely placed distribution circuits back into service. Assessed operations and made recommendations to improve safety, increase productivity, enhance performance and reduce costs.
Education
Fred C Byer High
Modesto, CA, USA01.1993
Skills
- Results-oriented approach
- Stress management
- Multitasking proficiency
- Quick learning ability
- Computer proficiency
- Test equipment operation
- Clear communication
- Records management
- Training and development
- Team collaboration
- Creative problem-solving
- Safety awareness
- Organizational skills
- Microsoft Office suite expertise
- Process development
- Operator training
- Project management
Projects
DCC Project, Being a key team member for the DCC consolidation and critical to overall project completion. I was the lead instructor for DMS scenario’s (planned, unplanned, complex).
Timeline
Interm Manager DSOS
Pacific Gas and Electric
11.2024 - Current
Supervior System Operations & Control
Rocklin Distribution Control Center
01.2022 - 11.2024
Senior Distribution Operations Specialist
EDSO Business Support
01.2014 - 01.2022
System Operator
Pacific Gas & Electric
01.2001 - 01.2014
Fred C Byer High
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