Kenneth Miller
Scottdale,PA
Overview
28
28
years of professional experience
Work History
Food Service Director
Woodcrest Senior Living
06.2023 - Current
- Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Conducted regular performance evaluations for food service employees, promoting professional growth and development opportunities.
Cafe Leader
Getgo / Giant Eagle
06.2022 - 06.2023
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
Food Service Director
Redstone Highlands / Nutrition Management Services
09.2001 - 07.2022
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Conducted regular performance evaluations for food service employees, promoting professional growth and development opportunities.
- Designed creative menus that catered to various dietary needs while maintaining an appealing aesthetic for clients.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed strategies to improve food service levels for busy facility handling [Number] meals each day.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Food Service Director
Juniper Village At Forest Hills
09.2010 - 07.2020
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Implemented staff training programs to improve culinary skills and knowledge of food safety procedures.
- Designed creative menus that catered to various dietary needs while maintaining an appealing aesthetic for clients.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Assisted in marketing efforts for special events or promotions to drive increased revenue for the food service department.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
- Provided ongoing mentorship and coaching to kitchen staff members, fostering professional growth while maintaining a positive workplace environment.
Food Service Operations Manager
Greyhound Lines Pittsburgh, Washington DC,
10.2002 - 05.2010
- Enhanced customer satisfaction by implementing efficient food service processes and procedures.
- Streamlined kitchen operations for increased productivity and reduced food waste.
- Developed comprehensive training programs for new hires, ensuring consistency in service quality.
- Managed inventory control and procurement processes to maintain optimal stock levels and reduce costs.
- Oversaw budgeting and financial management, identifying areas for cost reduction while maintaining service excellence.
- Conducted regular performance evaluations for staff members, providing constructive feedback and opportunities for growth.
- Maximized revenue generation by analyzing sales trends and optimizing menu pricing strategies accordingly.
- Negotiated advantageous contracts with suppliers that ensured consistent supply of quality products at favorable terms.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Food Service Director
Nutrition Management Services Company
03.1996 - 09.2001
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Conducted regular performance evaluations for food service employees, promoting professional growth and development opportunities.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
Education
Associate of Arts - International Cuisine
University Of Naples Italy
Naples Italy08.1987
Skills
- Staff Leadership
- Policy Development
- Business Leadership
- Inventory Management
- Staff Supervision
- Sanitation Standards
- Customer Service Excellence
- Food Safety Compliance
- Health Inspections
- Recipe Creation
- HACCP Protocols
Accomplishments
2019 Premiere Excellence Award Winner
2020 Keystone Excellence Award Winner for Dining Services
Timeline
Food Service Director
Woodcrest Senior Living
06.2023 - Current
Cafe Leader
Getgo / Giant Eagle
06.2022 - 06.2023
Food Service Director
Juniper Village At Forest Hills
09.2010 - 07.2020
Food Service Operations Manager
Greyhound Lines Pittsburgh, Washington DC,
10.2002 - 05.2010
Food Service Director
Redstone Highlands / Nutrition Management Services
09.2001 - 07.2022
Food Service Director
Nutrition Management Services Company
03.1996 - 09.2001
Associate of Arts - International Cuisine
University Of Naples Italy
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