Dynamic Operations Manager at Two Men and a Truck International, with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance while fostering a culture of accountability and excellence.
Overview
10
10
years of professional experience
Work History
Operations Manager
Two Men and a Truck International
07.2021 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Electronics Technician
USNR
11.2015 - 08.2022
Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
Enhanced system performance by troubleshooting and repairing electronic equipment.
Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
Monitored and tested equipment performance to diagnose and resolve problems.
Troubleshot and resolved equipment failures to reduce operational disruption.
Direct Care Supervisor
Peace of Heart
08.2019 - 07.2021
Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
Improved overall patient outcomes with consistent monitoring and timely interventions.
Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
Mentored junior staff members, fostering professional growth and skill development.
Maximized resource utilization by efficiently allocating personnel, supplies, and equipment based on priority needs.
Enhanced client satisfaction by providing individualized care plans tailored to their specific needs.
Produce Associate
Publix
05.2016 - 08.2019
Stocked fruits and vegetables and removed old or poor quality products.
Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Assisted with weekly inventory counts.
Pleasantly greeted customers and provided prompt and courteous service.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Boosted sales by creating attractive fruit and vegetable displays to entice customers.
Lawn Maintenance Laborer
Independant
07.2016 - 07.2019
Maintained grounds by trimming, weeding, and general clean-up.
Maintained clean work areas by removing debris, leaves, and branches from client properties.
Enhanced property appearance through regular mowing, edging, and trimming of lawns.
Developed strong relationships with clients through clear communication of services provided and project timelines.
Education
High School Diploma -
Huntingdon High School
Huntingdon, TN
05-2012
No Degree - Civil Engineering
Sewanee: University of The South
Monteagle, TN
No Degree - Business Management
Bethel University
McKenzie, TN
Skills
Problem-solving
Team leadership
Operations management
Customer service
Planning and implementation
Staff training
Inventory management
Performance monitoring
Schedule management
Project leadership
Process improvement
Accomplishments
Promoted to Operations Manager after 7 month with the company.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Reduced employee turnover rate by 50% through increased in depth trainings and introduction of incentive programs.
Supervised team of 30+ staff members.
Interests
Adventure Travel
I participate in a variety of outdoor recreational activities
I participate in various sports activities for physical activity, camaraderie, and personal growth
Video Gaming
I enjoy sketching and drawing, which helps improve my creativity and attention to detail