Dynamic global Human Resources leader with over 15 years of experience driving employee engagement through innovative learning and development, onboarding, and organizational culture initiatives. Expertise in employee relations, HR management, recruitment, compliance, auditing, conflict resolution, talent development, and training acquisition. Proven ability to lead global HR teams, design effective employee programs, and enhance the overall employee experience across diverse industries including financial services, healthcare, manufacturing, and hospitality.
Work History
People Service Delivery Global HR Manager
1 Year 11 Months
BNY | 09.2024 - Current
Lead a global HR service delivery team of 12 across the United States and India, ensuring high-quality services aligned with organizational goals.
Spearheaded process improvement and automation initiatives to streamline HR operations and onboarding, reduce manual work, and improve efficiency.
Partnered with employees and business leaders to resolve issues promptly and deliver a seamless employee experience.
Coached and developed a high-performing team through feedback, mentoring, and leadership support, fostering accountability and collaboration.
Championed employee engagement and workplace culture by leading BNY's Employee Engagement Committee and People Team Connections, advancing connection and recognition initiatives.
Substitute Teacher, K-12
11 Months
West Jefferson Hills School District | 01.2024 - 12.2024
Facilitated instruction across multiple grade levels (K–8) and subject areas, ensuring adaptability in diverse learning environments.
Facilitated a supportive learning environment by collaborating with students, teachers, and school staff, ensuring alignment with district policies and fostering positive feedback.
Engaged with educators to provide regular updates on student progress, supporting effective teaching strategies.
Human Resources Specialist
1 Year 4 Months
Highmark Health | 05.2022 - 09.2023
Redesigned and facilitated new hire orientation for Jefferson and Canonsburg Hospitals, enhancing the onboarding experience, accelerating employee integration, and strengthening organizational culture.
Coordinated employee wellness, engagement, and training initiatives through the Employee Engagement Committee, fostering an inclusive and collaborative workplace.
Served as an HR liaison, partnering with employees and leaders to communicate HR initiatives, provide guidance, and support adoption of HR programs and services.
Trained employees on Workday self-service, HR Service Operations (HRSO), and HR processes, increasing efficiency and employee self-sufficiency.
Managed I-9 verification, licensure, certifications, and employment clearances, ensuring compliance with organizational and regulatory requirements.
Human Resources Manager
1 Year
Aramark | 01.2021 - 01.2022
Partnered with leaders to deliver strategic HR support across employee relations, talent acquisition, performance management, and compliance in a unionized environment.
Led the full employee lifecycle, including recruitment, onboarding, training, performance management, and employee development.
Advised leaders on complex employee relations, labor issues, policy interpretation, corrective actions, and compliance with collective bargaining agreements and employment laws.
Managed HR operations, including payroll, leave administration, workers' compensation, and workforce management using Workday, iCIMS, and Kronos.
Human Resources Manager
1 Year
Aramark | 01.2021 - 01.2022
Partnered with operational leaders to provide strategic HR support across employee relations, performance management, talent acquisition, and a unionized environment.
Directed the full employee lifecycle, including recruitment, onboarding, training, and 45- and 90-day performance reviews, helping attract, develop, and retain top talent.
Managed complex employee relations matters, advised leaders on policy interpretation, workplace concerns, corrective actions, and labor relations, ensuring consistent application of policies and employment laws.
Directed full employee lifecycle, including recruitment, onboarding, training, and performance reviews, to attract, develop, and retain top talent.
Administered HR operations including payroll, HRIS reporting, workers' compensation, FMLA, short-term disability, and compliance with union collective bargaining agreements and wage and hour regulations.
Leveraged HR systems, including Workday, iCIMS, and Kronos, to enhance recruitment, reporting, workforce management, and decision-making.
Human Resources Coordinator
4 Years
Kurt J. Lesker Company | 01.2017 - 01.2021
Facilitated collaboration with leaders and over 400 employees across multi-state and international locations to deliver HR support and enhance employee communications.
Designed and implemented new hire onboarding and orientation programs, focusing on employee development and optimizing the onboarding experience.
Developed organization-wide announcements and Lesker news articles to foster employee engagement and promote a positive organizational culture.
Led Corporate Sustainability Program, guiding monthly employee engagement and community service initiatives that fostered increased participation and strengthened community ties.
Human Resources Specialist / Payroll Administrator
5 Years
Ramsey Construction | 01.2012 - 01.2017
Managed payroll, benefits administration, unemployment claims, and HR operations, ensuring accurate processing and compliance with company policies and employment regulations.
Advised employees on benefits, HR policies, workplace safety, and employment-related matters as a trusted HR resource.
Maintained employee handbooks, HR documentation, payroll reporting, and month-end reconciliations to enhance operational efficiency and ensure regulatory compliance.
Education
Bachelor of Science - Communications & Human Resources
Indiana University of Pennsylvania | Indiana, PA
Skills
HR Management
Employee Relations
Talent Development
Learning & Development
Training Facilitation
New Hire Orientation
Onboarding Process
Employee Engagement
Certification
Workday
Oracle HCM
Kronos
ICIMS
ADP Workforce Now
Eightfold
OSHA 30 Certified
Timeline
People Service Delivery Global HR Manager
BNY
09.2024 - CurrentRead More
Substitute Teacher, K-12
West Jefferson Hills School District
01.2024 - 12.2024Read More
Human Resources Specialist
Highmark Health
05.2022 - 09.2023Read More
Human Resources Manager
Aramark
01.2021 - 01.2022Read More
Human Resources Manager
Aramark
01.2021 - 01.2022Read More
Human Resources Coordinator
Kurt J. Lesker Company
01.2017 - 01.2021Read More
Human Resources Specialist / Payroll Administrator
Ramsey Construction
01.2012 - 01.2017Read More
Indiana University of Pennsylvania
Bachelor of Science from Communications & Human Resources
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited