Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Moody

Groton

Summary

Dynamic and results-oriented professional with a strong passion for continuous learning and skill development. Proven ability to drive operational efficiency and enhance both customer satisfaction and retention in fast-paced environments. Skilled in unloading trucks, moving merchandise, maintaining accurate records, with strengths in retail merchandising and inventory management. Seeking to leverage expertise in retail management, merchandising and customer service to contribute effectively to a growth-oriented organization.

Overview

5
5
years of professional experience

Work History

Crew Member

Chipotle
01.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Gathered and analyzed customer feedback to improve service processes.
  • Ensured efficient and accurate transactions at the front end.
  • Upheld store presentation standards during operational hours.
  • Resolved customer inquiries in a timely manner.
  • Provided food preparation support as needed.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Seasonal Sales Associate

Kohl's
08.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business retention.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Temporary Warehouse Specialist

Defender Industries, Inc.
06.2024 - 08.2024
  • Verified amount of items received in orders and cross-checked with invoices.
  • Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
  • Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
  • Loaded and unloaded items from and to shipping containers and vessels.
  • Actively participated in continuous improvement initiatives, identifying areas for potential enhancement and implementing changes as needed.
  • Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
  • Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
  • Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
  • Acted as a liaison between the warehouse team and customer service department to resolve any order-related issues or discrepancies quickly.
  • Packaged items for safe shipment and protection from damage in transit.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.Applied visual acuity to perform tasks while machines were in operation.
  • Diagnosed machinery issues swiftly, submitting SFHR cards when necessary.
  • Utilized SAP to track product material for departmental needs.
  • Fostered teamwork in a self-reliant atmosphere, maximizing departmental production.

Lead Retail Reset Merchandiser

SAS Retail Services
01.2023 - 06.2024
  • Assisted in maintaining accurate planograms, updating schematics based on changing inventory levels or seasonal promotions.
  • Expedited project completion by efficiently managing time and prioritizing tasks according to deadline requirements.
  • Enhanced product visibility by arranging promotional displays and carefully positioning items on shelves.
  • Boosted efficiency through regular communication with team members, sharing project updates and relevant information.
  • Supported upper management with markdowns, task management, and till reconciliation.
  • Conducted vendor check-ins to ensure proper product handling.
  • Cultivated adaptability, resilience, and effective communication within the team.
  • Maintained professionalism and tact to enhance the company’s image.
  • Mitigated loss prevention risks by identifying potential security vulnerabilities during merchandising activities.
  • Supported new team members in their training process, serving as a resource for guidance and best practices.
  • Ensured compliance with company policies, adhering to safety standards during all aspects of the reset process.
  • Reduced out-of-stock occurrences by closely monitoring inventory levels and reporting any discrepancies or concerns promptly.
  • Developed strong relationships with vendors, facilitating communication to address issues and improve overall performance.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Shift Leader

Dunkin' Donuts
08.2022 - 01.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.

Front End Store Lead

Speedway/7-11
02.2022 - 08.2022
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.
  • Collaborated with management on strategic planning initiatives, contributing to overall store success.
  • Optimized inventory management processes, reducing stock discrepancies and improving product availability for customers.
  • Maintained accurate financial records, including daily cash reconciliations and sales reports for management review.
  • Championed continuous improvement initiatives that led to enhanced operational efficiency and an improved customer experience.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.

Machine Operator/Bonding

Coats - Sevier Plant
10.2019 - 02.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Elevated team morale and productivity by leading by example and providing support where needed.

Education

High School Diploma -

McDowell High School
Marion, NC

Skills

  • Client Support
  • Collaborative Teamwork
  • Strong Organizational Skills
  • Strategic Time Allocation
  • Interactive communication skills
  • Planogram Implementation
  • Supply Chain Efficiency
  • Effective Team Leadership
  • Professional Development Facilitation
  • Quality Assurance Management
  • Customer Retention Techniques
  • Warehouse Safety Protocols

Timeline

Crew Member

Chipotle
01.2025 - Current

Seasonal Sales Associate

Kohl's
08.2024 - 12.2024

Temporary Warehouse Specialist

Defender Industries, Inc.
06.2024 - 08.2024

Lead Retail Reset Merchandiser

SAS Retail Services
01.2023 - 06.2024

Shift Leader

Dunkin' Donuts
08.2022 - 01.2023

Front End Store Lead

Speedway/7-11
02.2022 - 08.2022

Machine Operator/Bonding

Coats - Sevier Plant
10.2019 - 02.2022

High School Diploma -

McDowell High School

Similar Profiles

CREATE PROFILE
Kenneth Moody