Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Kenneth Moore II

Kenneth Moore II

Atlanta,GA

Work Preference

Desired Job Title

Certified Pharmacy TechnicianClinical Pharmacy TechnicianService Sales RepresentativeOperations ManagerOperations Manager

Work Type

Full TimeGig Work

Location Preference

On-SiteRemoteHybrid
Location: Atlanta, GA
Open to relocation: Yes

Salary Range

25/hr - 35/hr

Summary

Certified Pharmacy Technician with 7+ years of experience supporting pharmacists in both clinical and retail settings. Proven track record of ensuring accurate medication dispensing, maintaining comprehensive patient records, and providing exceptional customer service. Adept at multitasking in fast-paced environments while maintaining a strong commitment to patient safety, regulatory compliance, and high-quality care. Recognized for reliability, teamwork, and a proactive approach to problem-solving.

Overview

1
1
Certification
16
16
years of professional experience

Work History

Certified Pharmacy Technician

Capsule Pharmacy
08.2025 - Current
  • Accurately interpret, input, and manage prescription information in compliance with state laws, pharmacy protocols, and set procedures.
  • Utilized multiple computer systems to process prescriptions, verify and compare medication orders, generate accurate labels, and maintain prescription records.
  • Execute quality assurance evaluations to verify prescription accuracy, proper medication selection, labeling, and packaging before fulfillment.
  • Prepare and fulfill 200+ daily prescription orders by verifying patient and medication information, selecting medications from inventory, completing required scanning, and securely packaging orders for delivery.
  • Communicate with prescribers and patients to obtain clarification, resolve prescription-related issues, and ensure timely and accurate order fulfillment.
  • Resolve third-party insurance rejections and prescription processing issues while maintaining accuracy and minimizing delays in patient care.
  • Follow established safety, security, and regulatory procedures when handling, packaging, medications.
  • Manage manual prescription orders efficiently while maintaining attention to detail and adherence to quality standards in a fast-paced environment.

Clinical Pharmacy Technician

SynerGrx
02.2025 - 05.2025
  • Supported clinical pharmacists by maintaining accurate patient records and medication profiles for 500+ patients to ensure continuity of care.
  • Responded promptly to patient inquiries by managing incoming calls, relaying messages, and appropriately triaging requests.
  • Demonstrated effective time management and task prioritization to support timely and safe patient care.
  • Participated in professional development activities to stay current with evolving pharmacy practices and standards.
  • Tracked and triaged coverage determination requests, evaluating the need for pharmacist review.
  • Collected detailed clinical information from patients and pharmacists to support coverage determinations.
  • Reviewed and approved coverage determination requests based on established criteria.
  • Performed additional duties as assigned to support overall pharmacy operations.

Service Sales Representative

Cintas
06.2024 - 10.2024
  • Cultivated strong client relationships, surpassing sales goals and enhancing retention.
  • Identified market trends to discover new business opportunities.
  • Streamlined sales processes, leading to noticeable team performance gains.
  • Introduced adaptive sales techniques, aligning with changing market needs.
  • Utilized technology to improve customer engagement and loyalty.
  • Serviced 85+ clients a week

Operations Manager

Smoothie King Franchises Inc.
10.2022 - 04.2024
  • Managed restaurant operations, ensuring compliance and quality control for multiple franchise locations and oversaw 40+ employees.
  • Led team to enhance service standards, improving customer satisfaction.
  • Implemented training programs, fostering a high-performance culture.
  • Optimized inventory and facilities, driving operational efficiency.
  • Achieved measurable growth and profitability for the franchise.

Operations Manager

Amazon DSP
07.2019 - 10.2022
  • Led daily operations to enhance productivity and quality, improving team output and safety compliance.
  • Implemented procedures that reduced delivery times, boosting customer satisfaction significantly.
  • Conducted root-cause analysis to resolve operational issues, enhancing process efficiency.
  • Monitored team performance and refined processes, achieving measurable improvements in service.
  • Optimized routes and schedules, leading to noticeable reductions in transit times for deliveries.
  • Managed up to 100+ employees spanning over multiple shifts.

Patient Care Coordinator

Biologics/McKesson
11.2015 - 08.2018
  • Managed 500+ patient records with precision, enhancing data accuracy and care efficiency.
  • Streamlined patient intake, improving processing speed and data accuracy.
  • Executed insurance verifications, ensuring timely claims and patient satisfaction.
  • Facilitated clinician communication, resolving patient concerns and insurance issues.
  • Reported adverse events, enhancing patient safety and care quality.

Server/Manager

Kings Bowl America
11.2010 - 02.2016
  • Greeted guests, processed orders, and ensured service standards for seamless dining experience.
  • Interviewed, trained, and managed up to 40 staff, enhancing team performance and service quality.
  • Conducted pour tests and table checks to maintain food and drink consistency, ensuring customer satisfaction.
  • Handled cash transactions, prepared deposits, and reconciled bank statements with precision.
  • Produced sales and inventory reports, aiding in strategic decision-making and operational efficiency.

Education

Some College (No Degree) - Biological And Physical Sciences

North Carolina State University
Raleigh, NC
01-2012

Skills

  • NHA Certified
  • Pharmacy operations
  • Data entry
  • Detail oriented
  • Problem-solving skills
  • Customer service
  • Drug inventory management
  • FDA and HIPAA compliance

Affiliations

Nation

Certification

Pharmacy Technician Certification, May 2013- present

Timeline

Certified Pharmacy Technician

Capsule Pharmacy
08.2025 - Current

Clinical Pharmacy Technician

SynerGrx
02.2025 - 05.2025

Service Sales Representative

Cintas
06.2024 - 10.2024

Operations Manager

Smoothie King Franchises Inc.
10.2022 - 04.2024

Operations Manager

Amazon DSP
07.2019 - 10.2022

Patient Care Coordinator

Biologics/McKesson
11.2015 - 08.2018

Server/Manager

Kings Bowl America
11.2010 - 02.2016

Some College (No Degree) - Biological And Physical Sciences

North Carolina State University

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Kenneth Moore II