Summary
Overview
Work History
Education
Skills
Cellularphone
Timeline
Generic

Kenneth Mosley

Dover,DE

Summary

Results-driven professional with experience in AML, BSA, SAR writing and financial crimes investigation, fraud, portfolio risk review, credit lending, customer service and appraisal review. Enthusiastic, innovative, and professional. Offer strong communication skills interacting with clients, peers and management. Earned reputation for engendering core values, honesty, integrity, commitment to proper work ethic, and producing quality work. Looking to obtain a position that will allow utilization of skills and work experience as well as provide a chance for career advancement.

Overview

2025
2025
years of professional experience

Work History

AML Investigations Analyst

WSFS
05.2021 - Current
  • Conducted comprehensive AML investigations, resulting in the identification of suspicious activity and timely submission of SARs.
  • Provided valuable input during policy reviews, contributing to the enhancement of AML program guidelines.
  • Promoted a culture of compliance within the organization through targeted training programs and employee awareness campaigns.
  • Assisted with the successful completion of internal and external audits through meticulous documentation and timely responses to inquiries.

AML Financial Investigator II

Capital One
01.2017 - Current
  • Provide AML investigations unit with a formal assessment of potential Money Laundering, Terrorist Financing and other nefarious activity based on system and manually sourced alerts
  • File SARS and Supplemental cases and submitted to FINCEN for further investigations and reporting
  • Systematic training of peers in areas of expertise or as subject manner expert for Canadian investigations
  • Write up 314bs and customer outreach for clarification of activity and investigation assistance
  • Annual and semi-annual completion of policy, procedures related to financial crimes and terrorists financing
  • Conduct internal account reviews for credit card and retail bank customers to determine legitimacy of activity and potential money laundering or terrorist activity in regards to the account movement

AML Alert Analyst

JPMorgan Chase
01.2014 - 01.2017
  • Provide AML Investigations unit with a formal assessment of potential Money Laundering, Terrorist Financing, and other nefarious activity based on system and manually sourced alerts
  • Review and analyze underlying data gathered to assess reasonable cause to escalate alert to Investigations or to clear alert
  • Fully document all alerts including supporting data, analysis, rationale for disposition within case management system
  • Conduct internal account/customer reviews to identify potentially suspicious activity
  • Train new analysts on case management system and review process

Quality Analyst

JPMorgan Chase
01.2011 - 01.2014
  • Complete daily QA Monitors in NICE
  • Monitor employees to ensure call quality and consistency for P&P, Solving Customer Needs, Compliance, and Code of Conduct
  • Complete coaching monitors and provided strong feedback on all quality metrics
  • Provide feedback and coaching to develop and motivate employees on future enhancements and customer concerns
  • Lead special projects targeted at process improvement

Portfolio Risk Analyst

JPMorgan Chase
01.2009 - 01.2011
  • Analyze existing Cardmember accounts utilizing credit bureaus, account behavior, and payment patterns to determine the actions necessary to proactively detect and prevent credit losses
  • Monitor trends to make recommendations for credit policy revisions and process improvements
  • Provide quality customer service by handling escalated calls, educating customers, and offering appropriate suggestions to improve Cardmember credit performance

Portfolio Risk Analyst/SARS

JPMorgan Chase
01.2008 - 01.2009
  • Identify fraud rings in the credit card industry by reviewing suspicious account behavior and analyzing spending trends and suspicious transactions
  • Write and submit reports for crime investigation (SARS)

Appraisal Quality Control Analyst

TransUnion
01.2007 - 01.2008
  • Determine whether the appraisal or evaluation is appropriate for the transaction, the risk of the transaction, and whether the process by which the collateral valuation is obtained ensures independence and quality
  • Review the appraisal report to assure that it is of professional quality and is prepared in a way that is consistent with appraisal standards, to analyze the property based on the appraisal, and to judge the property's acceptability as security for the mortgage requested in view of its value and marketability

Global Client Services Advisor/ Business Banking

Bank of America
01.2006 - 01.2007
  • Provide day-to-day account servicing and resolution of routine to moderately complex inquiries and operational requests on accounts for business banking clients
  • Identify, resolve and discover root causes through research and analysis to provide solutions to basic and moderately complex requests in a timely manner with error free quality

Credit Analyst

Bank of America
01.2004 - 01.2006
  • Evaluated and considered bank member’s credit reports, financial statements, employment history and credit worthiness to make a sound underwriting decision for the issuing of credit cards and extensions of lines of credit that ensured minimal risk and maximum returns
  • Identify, resolve and discover root causes through research and analysis to provide solutions to basic and moderately complex requests in a timely manner with error free quality

Various Customer Service/Lead Positions

01.2001 - 01.2004

Delaware Correctional Officer
01.1999 - 01.2001

United States Air Force/ Air Force Police
- 01.1999

Education

Degree - Sociology, Criminal Justice

Delaware State University
Dover, DE
01.2000

Skills

  • Microsoft Office Software
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Financial acumen
  • Account Management

Cellularphone

302.442.3810

Timeline

AML Investigations Analyst

WSFS
05.2021 - Current

AML Financial Investigator II

Capital One
01.2017 - Current

AML Alert Analyst

JPMorgan Chase
01.2014 - 01.2017

Quality Analyst

JPMorgan Chase
01.2011 - 01.2014

Portfolio Risk Analyst

JPMorgan Chase
01.2009 - 01.2011

Portfolio Risk Analyst/SARS

JPMorgan Chase
01.2008 - 01.2009

Appraisal Quality Control Analyst

TransUnion
01.2007 - 01.2008

Global Client Services Advisor/ Business Banking

Bank of America
01.2006 - 01.2007

Credit Analyst

Bank of America
01.2004 - 01.2006

Various Customer Service/Lead Positions

01.2001 - 01.2004

Delaware Correctional Officer
01.1999 - 01.2001

United States Air Force/ Air Force Police
- 01.1999

Degree - Sociology, Criminal Justice

Delaware State University
Kenneth Mosley