KENNETH MOSLEY
Chicago,IL
Summary
Relationship building and Organizational Leadership, along with Sales/Marketing Management. Organizational analysis and team building. Drive customer loyalty and team strengthening through exceptional team structuring and detail oriented. Excellent problem-solving skills, along with business analysis. Communicative Revenue Officer versed in analyzing and interpreting financial records and business practices to determine appropriate resolutions for both government and taxpayers' interest. Customer-oriented and reliable with knowledge of advanced collections actions and concepts. Adept at communicating with over 25 taxpayers daily.
Overview
9
9
years of professional experience
Work History
Revenue Officer
United States Department of the Treasury
10.2023 - Current
- Conducts independent examinations and related investigations of the most complex income tax returns filed by individuals, small businesses, organizations, and other entities
- May include those with diversified activities, multiple partners, and operations of national scope
- Assignments require an integrated analysis of intricate and complex accounting systems, business activities, and financing
- Conducts examinations of complex individual and business taxpayers involved in activities or transactions designed or structured to hide or conceal income such as offshore activities, multiple related entities, and other means using a wide range of financial and other investigative skills
- Conducts package audits to determine that other required returns such as information, excise, or specialty returns are filed and conducts concurrent examinations of these and other returns when warranted
- Recognizes the need for specialists and makes appropriate referrals
- Evaluates the content of new and modified legislation and assesses the impact on the program.
Senior Enrollment Counselor and Coach
University of Arizona Global Campus
02.2021 - 09.2022
- Daily recruitment of new students
- Obtained referrals to improve accomplishing team goals
- Recruitment and assist students with enrollment
- Aide in matriculation toward individual degree programs (Bachelor and Masters degrees)
- Individual counseling of students to assist with personal and behavioral concerns
- Directed and participated in recruitment and enrollment
- Referred student to degree programs, based on interest and previous experience
- Disbursed contact strategy to the entire team for daily work assignments
- Use of proprietor CRM tools along with Microsoft skill usage
- Monitored team activities and daily progress
- Providing financial support in an efficient customer oriented environment
- Exploring and developing grant opportunities
- Team organizer for daily contact strategy
- Assist with training of new team members
- Diversity programs
- Virtual and hybrid orientation
- Team building.
Senior Admissions Consultant/Team Leader
American Intercontinental University
10.2018 - 01.2021
- Daily recruitment of new students
- Obtained referrals to improve accomplishing team goals
- Work with sales support team to obtain possible new enrollment candidates
- Recruitment and assist students with enrollment
- Individual counseling of students to assist with personal and behavioral concerns
- Directed and participated in recruitment and enrollment
- Referred student to degree programs, based on interest and previous experience
- Identify target students and develop and aid matriculation
- Use of proprietor CRM tools along with Microsoft skill usage
- Providing financial support in an efficient customer oriented environment
- Exploring and developing grant opportunities
- Team leader for contact strategy projects
- Assist new hire with acclamation to required procedures
- Virtual contact tool team lead.
Inside Sales & Account Management
TY Inc
Westmont, Illinois
04.2016 - 10.2018
- Develop, retain and manage current and future accounts
- Direct marketing via trade shows and introduction of new products
- Outbound dials within assigned territories
- Specializing in TY products and providing scheduled delivery of a variety of products
- Communicated with repeat customers to build long-term relationships
- Monitored current accounts to promote strong working relationships to resolve issues
- Field customer concerns and provide feedback
- Report sales metrics to management to increase sales opportunities
- Work with marketing team to address sales to a variety of specialty groups of various sizes
- Collaborate with all departments to assure cohesiveness in the office.
Account Manager/Project Manager
CCH Wolterskluwer
Chicago, Illinois
- Provided cost-effective solutions to meet targeted account needs.
- Managed friendly and professional customer interactions.
- Enhanced sales performance through continuous sales training and skill enhancement as professional phone salesperson.
- Prospected and secured new business through telesales and relationship building.
- Interaction with Top-end executives to promote contractual extensions and long-term corporate interactions
Education
Masters: Organizational Management, Ethics Training, Teamwork Dynamics, International Collaboration, Corporate Development, Recruiting & Staffing, Financial Analysis, Sales Development, HR Management, Organizational Change -
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
Chandler, AZ05.2023
Bachelors: Business Administration, Technology & Information Systems, Managerial & Financial Accounting, Marketing, Management & Leadership, Quantitative Analysis, Project Management, Personnel & Organizational Policy, Employment & Labor Law, Conflict Resolution - undefined
AMERICAN INTERCONTINENTAL UNIVERSITY
Schaumburg, IL09.2020
Skills
- Provide assistance in an academic setting with guidance on curriculum, short-term and long-term decision making Demonstration the ability to aide in the matriculation process of degree seeking students Relationship building and Organizational Leadership, along with Sales/Marketing Management Organizational analysis and team building
- Over 10 years' experience as an Account Manager
- Interpersonal communication skills
- Account Monitoring
- Revenue Forecasting
- Investigative techniques knowledge
- Researching abilities
Criticalskills
- Inventory Management
- Sales Negotiation
- Sales Transaction Logging
- Product Demonstrations
- MS Office
- Zoom
- MS SharePoint
- SPSS Statistics
- Account Management
- SAP
- Sales Force
Training
- Professional Business/Grant Writing - 2022
- Human Resource Management - 2023
- Behavior Counseling - 2022
- Career Planning - 2022
- Account Analysis - 2001
Volunteer Experience
- Feed the Homeless
- Make a Wish
- Battered Women's Shelter
- Salvation Army Rummage Sales
Timeline
Revenue Officer
United States Department of the Treasury
10.2023 - Current
Senior Enrollment Counselor and Coach
University of Arizona Global Campus
02.2021 - 09.2022
Senior Admissions Consultant/Team Leader
American Intercontinental University
10.2018 - 01.2021
Inside Sales & Account Management
TY Inc
04.2016 - 10.2018
Masters: Organizational Management, Ethics Training, Teamwork Dynamics, International Collaboration, Corporate Development, Recruiting & Staffing, Financial Analysis, Sales Development, HR Management, Organizational Change -
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
Bachelors: Business Administration, Technology & Information Systems, Managerial & Financial Accounting, Marketing, Management & Leadership, Quantitative Analysis, Project Management, Personnel & Organizational Policy, Employment & Labor Law, Conflict Resolution - undefined
AMERICAN INTERCONTINENTAL UNIVERSITY
Account Manager/Project Manager
CCH Wolterskluwer
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