Kenneth Moxley

My duties were to pickup Clients at Hospital and take them to their Rehab center. Also pick them up at their homes take them to their doctors appointments and back to their home.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.

• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Educated customers regarding regular maintenance protocols to preserve vehicle condition.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• I would handle an average of 60 to 80 calls a day