Kenneth Murray
Chapin,SC
Summary
Veterans Service Representative, Project Manager, and Quality Control Inspector with extensive experience in benefits administration, project management, and quality control. Successfully managed multiple projects, conducted comprehensive benefit determinations, and ensured high standards of product quality. Proficient in disability evaluation, claims processing, and fostering effective communication.
Overview
21
21
years of professional experience
Work History
Veterans Service Representative
Veterans Benefits Affairs
2023.09 - Current
- Increased effectiveness in communicating with veterans by listening empathetically and offering clear explanations of benefits and procedures.
- Enhanced benefit determinations by conducting comprehensive research on military records, medical documentation, and pertinent data.
- Spearheaded interviews with veterans and advocates to provide comprehensive explanations regarding benefits and associated programs.
- Provided support to veterans and dependents in preparing necessary forms and documents for benefit claims.
- Analyzed disability claims to assess percentage of disability, permanent and total disability, and eligibility for compensation.
- Composed correspondence letters using [Software] to provide updates on application status and request additional documentation.
Project Manager
South Carolina Department of Health and Human Services
2018.04 - 2023.09
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Quality Control Inspector
Michelin Tire
2003.08 - 2018.04
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Maintained high standards of accuracy and quality by performing inspections on incoming and outgoing materials.
- Utilized effective communication skills to report repeated issues, collaborating with supervisors and departments to address problem roots.
- Executed visual inspections and implemented non-destructive tests as needed.
- Conducted thorough inspections and promptly identified defects, significantly enhancing product quality.
Education
MBA - Business Administration And Management
Limestone University
Gaffney, SC05.2017
Bachelor of Arts - Business Administration And Management
Limestone University
Gaffney, SC05.1995
Skills
- Disability Evaluation
- Claims Processing
- Benefits Administration
- Staff education and training
- Problem-Solving
- Excellent Communication
- Organizational Skills
Timeline
Veterans Service Representative
Veterans Benefits Affairs
2023.09 - Current
Project Manager
South Carolina Department of Health and Human Services
2018.04 - 2023.09
Quality Control Inspector
Michelin Tire
2003.08 - 2018.04
MBA - Business Administration And Management
Limestone University
Bachelor of Arts - Business Administration And Management
Limestone University
Similar Profiles
DesiRae RatkovecDesiRae Ratkovec
Rating Quality Review Specialist at Department Of Veterans Affairs, Veterans Benefits AdminRating Quality Review Specialist at Department Of Veterans Affairs, Veterans Benefits Admin
Audrey TimmAudrey Timm
Rating Veterans Service Representative at Department Of Veterans Affairs, Veterans Benefits AdminRating Veterans Service Representative at Department Of Veterans Affairs, Veterans Benefits Admin
Tara GomoTara Gomo
Nursing Supervisor at Veterans Affairs, Veterans Health AdministrationNursing Supervisor at Veterans Affairs, Veterans Health Administration