Kenneth Norris
Summary
An energetic, result-oriented, and innovative Store Manager having immense expertise and several years of experience in leading a store team to achieve planned sales and profits, marketing campaigns, merchandising, budgeting, enhancing customer relations and inventory control.
Overview
29
29
years of professional experience
Work History
Store Manager
Dollar General
03.2020 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
The Fresh Market
04.2016 - 03.2020
- Successfully managed and operated a retail Grocery Store of Approximately 12,000,000 annually
- Reviewed operational reports to project and maximize store profits
- Implement merchandising and promotional plans
- Managed, controlled and tracked store payroll and budgets
- Managed, supervised and provided leadership to up to 70 employees.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Store Manager
Dollar Tree Corporation
01.2012 - 04.2016
- Successfully manage and operate store of approximately $2,000,000 annually
- Accountable for ordering and merchandising store
- Effectively manage daily inventory and cost control
- Exceptional customer service communication
- Initiate sales, marketing, promotional programs, and strategies to build sales
- Hire, train, schedule and coach personnel for over 30 employees
- Implement, train, and manage shrink reduction plans.
Store Manager
CVS Corporation
08.2008 - 12.2012
- Successfully manage and operate store of approximately $65,000 per week
- Accountable for ordering and merchandising store
- Effectively manage daily inventory and cost control
- Exceptional customer service communication
- Initiate sales, marketing, promotional programs, and strategies to build sales
- Hire, train, schedule and coach personnel for over 45 employees.
Operations Manager
DUSTY ROSE, INC
06.1995 - 07.2008
- Direct daily business activities and management of nine retail clothing store
- Manage all aspects of receiving, warehousing, and distribution of inventory
- Prepare quarterly sales trends and analysis reports
- Evaluate and purchase stock; track inventory to determine most saleable goods
- Responsible for train, and schedule staff of 50 plus employees
- Installed, implemented, and trained staff on Commerce Solutions software
- Manage all aspects of layout, design, and startup of five successful retail stores.
Education
Timeline
Store Manager
Dollar General
03.2020 - Current
Assistant Store Manager
The Fresh Market
04.2016 - 03.2020
Store Manager
Dollar Tree Corporation
01.2012 - 04.2016
Store Manager
CVS Corporation
08.2008 - 12.2012
Operations Manager
DUSTY ROSE, INC
06.1995 - 07.2008
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