Summary
Overview
Work History
Skills
Timeline
Generic

Kenneth S. Norvell

Franklin,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

30
30
years of professional experience

Work History

Product Manager, RFMS Next ERP and Business Insights Analytics Tool

RFMS
10.2017 - 09.2024
  • Company Overview: Resource Financial Management Software, a Cyncly company
  • Lead product team re-writing existing ERP from Clarion to React
  • Responsible for development and lifecycle of analytics and benchmarking program
  • Develop and own revised feature roadmap
  • Liaison with customer facing stakeholders and customers to receive feedback and demo new features
  • Organize checkpoints with Business Analysts, Program Managers, Product Owners, R&D(research and development)
  • Write Epics and Features
  • Provide logical grouping of features into Sprints
  • Confirm all new business features align with OKRs(Objectives and Key Results)
  • Resource Financial Management Software, a Cyncly company

IT Development Manager

Abbey Carpet & Floor
05.2015 - 10.2017
  • I managed and led the development team responsible for all internal and external applications
  • Led the day-to-day operations of the website content team
  • Responsible for the re-launch of the consumer websites(completed April, 2017)
  • Regular meetings with flooring manufacturers to align the online product offerings
  • Represent the technology group to the C-Suite, ownership and during the annual conventions
  • Host new clients for introduction and onboarding of online marketing suite of tools
  • Presented technology department to flooring advisory group during annual meeting

Web Content Author & Publisher

Abbey Carpet & Floor
06.2011 - 05.2015
  • Responsible for the website team, dealer member portal and CRM
  • The websites were hosted in Sitecore and the secure dealer portal was built in DotNetNuke
  • Revised the Search Engine Optimization(SEO) for the 600 plus retail websites
  • Added two additional full-time content publishers to web team
  • Updated and maintained custom CRM built in Quickbase
  • Contributed to the launch of a new Search Engine Marketing(SEM) program

Property Management

MPS Property Services
08.2009 - 03.2011
  • Property management company startup
  • The owners and I developed a new site evaluation process
  • New process reduced the on-site inspection time from an average of 6.5-8.0 hours to an average of 1.5-3.0
  • Performed regular site visits and completed assigned work orders as part of the overall process

Skills

  • Teamwork and collaboration
  • Product vision and strategy
  • Strategic planning
  • Product lifecycle management
  • Product strategy
  • Customer training
  • Problem-solving
  • Project management

Timeline

Product Manager, RFMS Next ERP and Business Insights Analytics Tool

RFMS
10.2017 - 09.2024

IT Development Manager

Abbey Carpet & Floor
05.2015 - 10.2017

Web Content Author & Publisher

Abbey Carpet & Floor
06.2011 - 05.2015

Property Management

MPS Property Services
08.2009 - 03.2011
Kenneth S. Norvell