Seasoned Vice President of Procurement at Preferred Plastics & Packaging, adept in procurement management and fostering robust vendor relationships. Spearheaded systemic improvements, enhancing supply chain efficiency and customer satisfaction. Proven leader in driving team performance and executing strategic initiatives, significantly contributing to organizational growth.
Overview
28
28
years of professional experience
Work History
Vice President of Procurement, CS & CR
Preferred Plastics & Packaging
Lyndhurst, NJ
01.1997 - Current
Handled communication routes between assigned customers and various internal divisions including finance and sales.
Pro-actively ensure all services are being delivered according to established key performance indicators (KPIs)
Analyze performance problems to resolve systemic issues; monitor changes to ensure desired results; communicate issues/resolution/and subsequent changes to customers and management
Build new/reinforce relationships with customers
Document and resolve customer complaints
Arrange small team building/appreciation events
Incoming call center experience
Manage customers’ daily manual reports and general reporting requirements
Responsible for on-boarding new accounts including account and set up
Effectively communicates (internal and external) new and revised Standard Operating Procedures
Attend customer meetings as required and appropriate
Manage day-to-day operations within the Customer Service team for a national distributor
Develop and document/implement departmental processes and procedures
Facilitate and maintain order within and between teams
Take part in interviewing and onboarding new hires to CS and Purchasing
Keep executive team/management advised of potential issues or disruptions to workflow
Identify and provide possible solutions to process issues requiring improvement
Managed sales order processing and supply of spare parts for U.S
Office of German manufacturer of size-reduction equipment
Managed all international and domestic logistics, including inventory control, parts procurement, returns, and inventory-accounting reconciliation
Provided timely customer-service to new and existing accounts-both domestic and international
Supervised and trained new employee(s)
Calculated monthly, quarterly sales numbers and provide performance reports to senior management
Reduced costs and optimized revenue by executing contract bidding and procurement processes.
Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.
Facilitated new business opportunities and promoted current marketing projects through print, broadcast and B2B outlets.
Implemented best practices to strengthen internal systems and spearhead proactive change.
Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
Supervised daily operations of multi-million dollar divisional operation.
Traveled to trade shows and client meetings to promote company brand.