Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Oliver

Akron

Summary

Dynamic professional with extensive experience in correctional facility management, notably at Grafton Correctional Institute. Excelled in crisis management and inmate supervision, significantly enhancing facility security and reducing contraband incidents. Skilled in emergency response and adept at fostering positive relationships, demonstrating a strong blend of observational prowess and communication skills.

Overview

1
1
Certification

Work History

Correctional Officer

Grafton Correctional Institute
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Administered drug tests to inmates.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Assisted in intake and release of inmates.
  • Investigated and responded to incidents of inmate misconduct.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Documented inmate behavior and activities in logbooks.
  • Supervised inmates during meals, recreation and other activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Prepared reports to document incidents and violations.
  • Conducted security checks of inmates and living areas.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Contributed to policy development, ensuring alignment with best practices in corrections management.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Streamlined inmate check-in and processing, increasing efficiency.
  • Supported reentry programs that prepared inmates for successful integration into society.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Enhanced staff training programs, leading to improved operational standards.

Juvenile Correctional Officer

Indian River Juvenile Correctional Facility
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
  • Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
  • Collaborated with multidisciplinary teams for comprehensive case management and offender assessment.

Home Health Aide

Opening Arms
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Driver

Lunn Express/ DDVC
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Customer Account Representative/ Manager

Rent A Center Warehouse & Retail Store
  • Increased client retention, consistently maintaining strong relationships with key accounts.
  • Devised tactics to grow customer base and boost sales.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Conducted regular account reviews to identify opportunities for growth or improvements in service delivery.

Crew Member/ Manager

McDonald's
  • Fostered strong relationships with suppliers/vendors resulting in better pricing deals, improved delivery timescales and enhanced product quality.
  • Boosted overall crew morale with team-building initiatives, open communication channels, and recognition of hard work.
  • Collaborated with other managers on regional promotions and marketing strategies to drive sales growth.
  • Streamlined order processing procedures for increased speed of service without sacrificing quality or accuracy.

Security Officer

1st Choice Security Solutions
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Overnight Stocker

Henry Acme
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Administered drug tests to inmates.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Assisted in intake and release of inmates.
  • Investigated and responded to incidents of inmate misconduct.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Documented inmate behavior and activities in logbooks.
  • Supervised inmates during meals, recreation and other activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Prepared reports to document incidents and violations.
  • Conducted security checks of inmates and living areas.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Contributed to policy development, ensuring alignment with best practices in corrections management.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Streamlined inmate check-in and processing, increasing efficiency.
  • Supported reentry programs that prepared inmates for successful integration into society.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Enhanced staff training programs, leading to improved operational standards.

Education

Diploma -

Firestone Highschool
Akron, OH
06.2011

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Contraband seizure
  • Self-defense techniques
  • Safety
  • Security procedures
  • Trained in defensive tactics
  • Stress tolerance
  • Relationship building and management
  • Facility security
  • Crisis management
  • Weapons training
  • Prisoner transport
  • Observation techniques
  • Crisis intervention training
  • Central and pod control
  • Booking procedures
  • Suicide prevention
  • Gang awareness
  • Firearm operations trained
  • Search procedures
  • Emergency management
  • Cultural sensitivity
  • Staff management
  • Physical fitness
  • Behavioral disorders
  • Search and seize procedures
  • Juvenile court procedures
  • Inmate transport
  • Conflict resolution
  • Incident reporting
  • Excellent communication
  • Written communication
  • First aid certification
  • Safety and security
  • Firearms training
  • Problem-solving
  • Organizational skills
  • Incident prevention

Certification

Crisis intervention training, use of force instructor, cpr

Timeline

Correctional Officer

Grafton Correctional Institute

Juvenile Correctional Officer

Indian River Juvenile Correctional Facility

Home Health Aide

Opening Arms

Driver

Lunn Express/ DDVC

Customer Account Representative/ Manager

Rent A Center Warehouse & Retail Store

Crew Member/ Manager

McDonald's

Security Officer

1st Choice Security Solutions

Overnight Stocker

Henry Acme

Diploma -

Firestone Highschool

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