KENNETH ORTIZ
Albuquerque,NM
Summary
Assisted in designing circuits and conducting tests for electrical appliances. Supported regular maintenance efforts to ensure optimal performance. Focused on accuracy and self-monitoring to swiftly address issues for successful project outcomes.
Overview
9
9
years of professional experience
3
3
Certification
Work History
Electrical Engineer
ASRC Federal-Kirtland AFB
Albuquerque, NM
09.2024 - Current
- As an Electrical Engineer, I provide electrical, control and communications engineering support of operation and maintenance of the USAF facilities. I assist with variety of electrical engineering discipline costs and pricing estimates for both operations and maintenance work and project. Work in a team environment. I provide cost effective sustaining and engineering improvements information. I provide design input on projects. I will provide input for operations, maintenance and troubleshooting of all electrical distribution systems and equipment. I prepare proposals which include design, estimating and scheduling of the proposed project. I will notify Management of any incidents or circumstances which could adversely affect the performance of the project. Other applicable duties as assigned.
Initial Assistance Representative
Internal Revenue Service
Phoenix, Arizona
04.2023 - 07.2023
- As an Initial Assistance Representative, I aid by assessing taxpayer needs and directing them to the appropriate individual. I analyze and suggest resolution to reduce barriers impacting the effectiveness of operations and improve efficiency of the work area. I assist taxpayers with inquiries on basic tax law, forms, and IRS services such as W-2, W-7, obtaining an Individual Taxpayer Identification Number, filing requirements, filing status, and VITA locations. I examine returns, supporting documents, and monetary receipts for completeness and discrepancies. I use word processing and other software to produce a variety of correspondence in proper format, with responsibility for procedural and grammatical accuracy, factual correctness, and adequacy of treatment.
Mechanical Technician I
Jabil Inc
Albuquerque, NM
01.2023 - 03.2023
- As a Mechanical Technician I audited, maintained, and repaired equipment to achieve operational efficiency. Operated pressure pumps, repair electrical equipment and mechanical equipment. I cleaned, repaired, and installed tank gaskets and internal and external valves. Troubleshoot, diagnosed and repaired engineering equipment. Installed, fit, cleaned, and repaired valves, caps, hoses, pumps, and gaskets. Exhibit safe work habits in handling equipment, tools and use protective equipment. Available to work overtime, be available for emergency call-in, and work all three shifts of a rotating shift when required (including weekends) Meet all training safety requirements.
Concessions Worker
Century Rio
Albuquerque, NM
05.2018 - 08.2018
- As a Concessions worker I maintained ambitious standards of customer service during high-volume work periods and fast-paced operations. Communicated suggestions to supervisor for quick, efficient resolution. Warmly greeted visitors to promote great customer service and positive ordering experience. Restocked napkins, condiments, and utensils at self-service areas during slow periods. Processed cash and credit card payments, promptly returning receipts, coin, bills, and payment cards to customers.
Sales Representative
Bed Bath & Beyond
Albuquerque, NM
06.2017 - 08.2017
- As a Sales Representative I maximized sales by keeping areas tidy, fully stocked and correctly priced. Operated register managed cash and processed credit card transactions. Replenished and arranged items to maintain appearance. Identified customer needs by asking questions and advising on best solutions. Answered product questions with up-to-date knowledge of sales and promotions. Listened to customer needs to identify and recommend best products and services.
Education
BS - Electrical Engineering
New Mexico State University
Las Cruses, NM05.2022
Skills
Assisted in configuring mobile devices to enhance networking efficiency Supported coding and design projects aimed at improving user experience Helped resolve technical issues quickly to boost team productivity
Leveraged software tools to optimize communication and improve troubleshooting efficiency
Leveraged diverse software tools to enhance project outcomes and boost team productivity
Optimized platform capabilities through collaborative troubleshooting with team members
Facilitated effective communication in the office by optimizing phone and email exchanges Supported accurate scheduling through proficient use of Outlook Assisted in organizing data and enhancing reporting functions with Excel
Improved document quality by utilizing Microsoft Word effectively Assisted team members in enhancing productivity through streamlined document processes Supported collaboration by implementing shared document features
Assisted customers in resolving issues to achieve high satisfaction ratings Supported service delivery by improving communication processes Built strong relationships with customers to encourage repeat business
Led comprehensive assessments and delivered constructive feedback to enhance students' mathematical skills
Assisted teams in applying differential equations to physics projects to improve project results Supported colleagues in addressing complex mathematical problems Promoted teamwork to encourage innovative approaches in physics applications
Facilitated stakeholder collaboration to ensure project alignment and successful execution
Evaluated and enhanced technology infrastructure to ensure optimal performance and reliability
Club
I joined my college E-sports team during my sophomore and junior year. As a team member we had daily practice using video games. As a team member we competed in E-sports competitions.
Certification
Life-Cycle Coast Estimate,
Requirements and Optimizations,
Facility Electrical Power Systems Design
Timeline
Electrical Engineer
ASRC Federal-Kirtland AFB
09.2024 - Current
Initial Assistance Representative
Internal Revenue Service
04.2023 - 07.2023
Mechanical Technician I
Jabil Inc
01.2023 - 03.2023
Concessions Worker
Century Rio
05.2018 - 08.2018
Sales Representative
Bed Bath & Beyond
06.2017 - 08.2017
BS - Electrical Engineering
New Mexico State University