Summary
Overview
Work History
Education
Skills
Languages
Timeline

Kenneth Osbourne Jr.

Philadelphia,PA

Summary

With 10 years of experience in communications, sports media, customer service, marketing, and sales, my professional background makes me an ideal candidate for the available position. My diverse work history demonstrates my commitment and strong work ethic. Currently employed with Esperanza College of Eastern University and Scoop B Radio, I have gained a clear understanding of successful business operations. In addition to these roles, I have also worked with the Pennsylvania Department of Health, Nordstrom, Lord & Taylor, Renaissance Hotels, and actively volunteered in my community. Holding an associate degree in Communications from Eastern University, I am dedicated to continuing my academic development by pursuing a bachelor's degree in communications. With a passion for learning, I constantly seek opportunities to enhance my skills. I have submitted my resume and would like to request an interview to discuss your organization's needs, culture, and the available position further. Thank you for your time and consideration. I look forward to connecting with your hiring manager in the near future.

Admissions professional with proven track record in recruitment and enrollment processes. Skilled in building strong relationships with prospective students and guiding them through admissions journey. Focused on team collaboration and consistently achieving results. Adaptable to changing needs and highly reliable. Expertise in communication, problem-solving, and customer service.

Overview

10
10
years of professional experience

Work History

Transcriber/ Writer

Bally Sports
01.2019 - Current
  • Providing support for interviews
  • Sitting in interviews for various guests and sports figures
  • Transcribing for the guests
  • Editing and turning interviews into text documents for Heavy.com
  • Helping with any filing that needs to be done

Admissions

Esperanza College of Eastern University
01.2017 - Current
  • Providing support to the Assistant Director of Admissions & Recruitment
  • Assisting with daily clerical tasks (answering phones, filing, entering data, etc.)
  • Assisting with call campaigns, direct mail campaigns and media campaigns
  • Helping with clients through processes related to program entry and recruitment
  • Hosting tables and presenting information with community partners
  • Assisting in strategic planning related to marketing, division congruity and community outreach
  • Assisting with the coordination of event planning and MC (master of ceremonies)
  • Assisting with the hiring process and training of new employees
  • Cooperating with team members and other divisions to ensure customer satisfaction

Retail Sales Associate

01.2015 - 01.2017
  • Working at multiple retail establishments like Nordstrom and Lord & Taylors
  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service at all times
  • Operating cash registers, managing financial transactions, and balancing cash drawers
  • Achieving established goals by benchmarking performance with target goals assigned by management to increase store sales
  • Directing customers to merchandise within the store, utilizing appropriate sales jargon, promotions and opportunities to sale and up sale orders
  • Participating in trainings and workshops to gain superior product knowledge and methods of sales
  • Maintaining an orderly and shopper friendly appearance through the sales floor

Education

AA. - Communications

Eastern University
01.2019
GPA: 3.3

Skills

  • Efficient Data Input
  • Data Analysis
  • Proficient in Microsoft Office 360
  • Strategic Development
  • Analytical Problem-Solving
  • Team Coordination
  • Employee Training
  • Budget Oversight
  • Financial Budgeting
  • Inventory Control
  • Ensuring Compliance with Policies
  • Clear Communication in Public Speaking
  • Engaging Presentation Skills
  • Administrative Support Skills
  • Interpersonal Communication
  • Customer Relations
  • Proficient Multi-Tasking
  • Effective Time Management
  • Strong Organizational Skills
  • Adapting Quickly to Rapid Changes
  • Language fluency

Languages

Spanish
Professional Working

Timeline

Transcriber/ Writer - Bally Sports
01.2019 - Current
Admissions - Esperanza College of Eastern University
01.2017 - Current
Retail Sales Associate -
01.2015 - 01.2017
Eastern University - AA., Communications
Kenneth Osbourne Jr.