Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kenneth Ott

Delran,NJ

Summary

Dynamic Realtor with a proven track record at Weichert Premier, adept in contract negotiation and legal compliance. Demonstrated excellence in customer relationship management through effective communication and market analysis. Skilled in leading teams and fostering positive outcomes, showcasing a blend of strategic sales strategy and empathetic client engagement.

Overview

19
19
years of professional experience

Work History

Merchandise Associate Plant Team Lead

Lowes Home Improvment
Delran, New Jersey
04.2024 - Current
  • Responded promptly to customer inquiries about available products or services.
  • Provided leadership, guidance, and direction to team members.
  • Trained new staff in customer service protocols and product knowledge.
  • Provided advice to customers regarding planting instructions, soil types and care instructions for plants.
  • Inspected plants regularly to ensure quality standards were met.
  • Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
  • Retrieved plants and flowers at customers' requests.
  • Relocated goods from dock area to appropriate storage locations.
  • Reported safety and quality issues to management.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Assisted customers with product selection based on their needs and budget.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Realtor

Weichert Premier
Moorestown, USA
01.2023 - Current
  • Responsible for completing legal binding contracts that are frequently updated and changed due to state laws and regulations with the ability to explain to my clients why they have been changed

Construction Laborer

Ashwater-Burns, Inc.
Anchorage, USA
01.2006 - 01.2022
  • Demolition and construction of houses and schools
  • Working in Anchorage, AK and extreme remote locations throughout Alaska
  • Familiar with heavy equipment

Juvenile Justice Officer

State of Alaska
Anchorage, USA
01.2006 - 01.2019
  • Supervisor: Directed team activities to ensure optimal performance for the youth
  • Responsible for thorough non-partisan factual reports including: Initial Treatment Plans (ITP), Case Planning Meeting (CPM), Incident Reports, Daily/weekly/ and monthly progress of youth
  • Other responsibilities include but not limited to: Cognitive Restructuring, Restorative Justice, Social Skills, Positive Social Recreation in the community
  • Anger Replacement instructor in a juvenile detention center and also in collaboration with the Anchorage School District
  • I also taught other state employees a multi-day Anger Replacement training required for continuing education which also included social skills
  • I instructed a Multi-day class on restraint techniques. The purpose of this class was to teach employees the de-escalation process of hostile individuals and if necessary restrain them so neither the youth nor staff get injured or hurt
  • I worked with probation officers and family in restorative justice (making amends for wrong done to the community)
  • Helped reintegrate youth back into society by helping them find employment and/or introducing them to positive social recreation

Education

Some College (No Degree) - Buisness, Art History

Rowan College At Burlington County
Pemberton, NJ

Skills

  • Contract negotiation
  • Market analysis
  • Property valuation
  • Legal compliance
  • Sales strategy
  • Customer relationship management

Affiliations

  • Ice Hockey
  • Cross Country Skiing
  • Snow Boarding
  • Working out
  • Kyaking
  • Free Blown Glass Work
  • Training my dog

Timeline

Merchandise Associate Plant Team Lead

Lowes Home Improvment
04.2024 - Current

Realtor

Weichert Premier
01.2023 - Current

Construction Laborer

Ashwater-Burns, Inc.
01.2006 - 01.2022

Juvenile Justice Officer

State of Alaska
01.2006 - 01.2019

Some College (No Degree) - Buisness, Art History

Rowan College At Burlington County

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Kenneth Ott