Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
❖ Supervised and administered to staff of 120 associates throughout production process and overseeing the Daily Operations is Shipping and Full Case Picking/ Order Selecting and Cycle Counting ❖ Ensured all safety and quality measures were adhered to during production ❖ Prepared and lead various training programs and teams including Injury Prevention, Product Stability, Shrink Prevention, and Personal Job Development for associates with consideration for complexity of production process ❖ Enabled proper utilization of resources as well as associate skills and abilities to ensure production was efficient ❖ Planned, organized, supervised, and implemented procedures in accordance with OSHA regulations and Quality Control guidelines including new process technologies and organizational strategies ❖ Created and maintained daily, weekly, and monthly scheduling of staff, projected ❖ workloads, production achieved, and areas of growth