Kenneth Perez
Haines City,FL
Summary
Dynamic professional with a proven track record at Lenins Barber Studio, excelling in customer retention and communication. Recognized for reliability and teamwork as a Tire Repairer at Deluxe Tire LLC, demonstrating strong leadership and advanced problem-solving skills. Committed to ensuring client satisfaction and safety through exceptional service and expertise.
Overview
15
15
years of professional experience
Work History
Barber
Lenins Barber Studio
04.2016 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Tire Repairer
Deluxe Tire Llc
04.2010 - 06.2015
- Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
- Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
- Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
- Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
- Promoted a positive work environment through respectful interactions with colleagues and clients alike while working on challenging repair projects together.
- Earned a reputation for reliability and professionalism by consistently meeting or exceeding expected turnaround times for repair projects.
Education
High School Diploma -
Francisco Oyer
Catano Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Advanced communication skills
- Strong leader
Languages
Spanish
Full Professional
Timeline
Barber
Lenins Barber Studio
04.2016 - Current
Tire Repairer
Deluxe Tire Llc
04.2010 - 06.2015
High School Diploma -
Francisco Oyer
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