Kenneth Petersen II
Holland,MI
Summary
Dynamic culinary professional with experience at Tabor Hill Winery & Restaurant, excelling in food safety and inventory management. Proven ability to enhance customer satisfaction and drive sales through innovative marketing strategies. Strong problem-solving skills and a commitment to quality control ensure operational excellence in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Culinary Intern
Creative Dining Service
Holland, MI
06.2024 - 04.2025
- Assisted in the preparation of ingredients for various dishes, including chopping vegetables and slicing meats.
- Exhibited strong knowledge of food safety procedures while preparing all dishes according to health codes.
- Monitored stock levels of food items used daily in order to maintain inventory control.
- Organized walk-in coolers and freezers to ensure that all products were properly labeled and stored correctly.
- Maintained cleanliness of work areas, equipment and utensils throughout shift.
Front of House Manager
The Lakehouse Restaurant
St. Joe , Michigan
03.2020 - 10.2023
- Resolved customer complaints in a professional manner.
- Assisted with training new staff members on proper customer service techniques.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Developed strategies to improve customer satisfaction ratings within the restaurant.
Assistant General Manager, Product Specialist
Tabor Hill Winery & Restaurant
Buchanan, Michigan
05.1993 - 09.2015
- Managed daily operations of the store, including scheduling and supervising staff.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Ensured that customer service standards were met or exceeded at all times.
- Analyzed sales data to identify trends and opportunities for growth.
- Developed marketing plans to promote products or services offered by the company.
Education
BBA - Business Communication
Lake Michigan College
Benton Harbor, MI05-2004
Business Management
University of Nebraska, Lincoln
Lincoln, Nebraska, NE01-1999
Skills
- Food safety and preparation
- Recipe development
- Inventory management
- Kitchen organization
- Quality control
- Problem solving
- Knife skills
- Stock tracking
- Workstation organization
- Marketing strategies
- Sales management
- Sales strategy
- Promotion development
- Team management
Affiliations
Peer Mentor, Suppiorted individuals in achieving personal milestones through mentorship and group faclitation
Helped organize daily schedules, meetings, volunteer responsiblities
Timeline
Culinary Intern
Creative Dining Service
06.2024 - 04.2025
Front of House Manager
The Lakehouse Restaurant
03.2020 - 10.2023
Assistant General Manager, Product Specialist
Tabor Hill Winery & Restaurant
05.1993 - 09.2015
BBA - Business Communication
Lake Michigan College
Business Management
University of Nebraska, Lincoln
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