Kenneth Phelps

• Investigated incidents and crimes, including evidence collection and witness statements.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Monitored crowded public areas and events to mitigate risk and promote safety.
• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Worked both independently and collaboratively to resolve urgent issues, which included criminal and civil incidents.
• Maintained composure and professionalism while screening visitors during high volume periods.
• Remained flexible in rapidly changing environments and adapted to developing situations.
• Answer approximately 20 calls weekly, alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises.

• Patrolled assigned district in County and observed area for possible criminal activity.
• Gathered physical evidence and preserves for court.
• Served warrants, summonses, subpoenas and other official papers.
• Apprehended suspects and searched vehicles for drugs or paraphernalia.
• Investigated and reported incidents in County..
• Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
• Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
• Collaborated with court prosecutors and testified in court in support of numerous cases per year.
• Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
• Increased neighborhood safety through active participation in community policing programs designed to build trust between residents and law enforcement officers.
• Performed first aid or CPR when necessary, providing critical assistance during medical emergencies until paramedics arrived on scene.
• Assisted in the apprehension of suspects by conducting traffic stops, executing search warrants, and participating in stakeouts.
• Reduced crime rates through proactive policing strategies, community engagement, and collaboration with other law enforcement agencies.
• Participated in department-wide initiatives aimed at improving officer performance, such as mentoring new recruits or serving on advisory committees.
• Managed crowd control during large events or protests to maintain order and ensure public safety.
• Completed detailed reports for each incident handled, ensuring accurate documentation for future reference or legal proceedings.
• Mitigated traffic accidents by responding to scenes quickly, assessing the situation, and directing traffic flow to minimize congestion and maintain public safety.
• Conducted regular security checks at businesses and residences within the assigned patrol area to deter potential criminal activity.
• Provided backup support for fellow deputies during high-risk situations, ensuring successful outcomes while minimizing risk of injury or property damage.

• Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
• Attended to feeding, housing and physical well-being of inmates.
• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Processed inmates by taking photographs and fingerprints.
• Testified in court pertaining to prisoner statements and behavior while in custody.
• Supervised and controlled behavior of numerous inmates.
• Transported prisoners throughout facility and off-site to medical appointments and court appearances.
• Facilitated video arraignment processes as part of judicial process.
• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
• Regularly conducted security and sanitation checks.
• Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
• Conducted physical searches of prisoners and premises in search of weapons and contraband.
• Processed visitors and attorneys arriving to see prisoners.
• Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
• Served as court liaison by attending court hearings and presenting reports and recommendations.
• Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
• Responded promptly to emergency situations and provided medical aid.
• Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
• Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
• Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
• Enhanced inmate security by conducting regular cell checks and monitoring daily activities.

Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.

• Monitored food quality and service levels to maximize kitchen and dining area performance.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
• Kept guest and work areas clean, organized and sanitized per established standards.
• Maintained health and food safety standards at all stages, from storage through delivery.
• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
• Ordered new supplies and food to maintain service levels.
• Established and managed team schedules and shift assignments.
• Oversaw grill, stove and oven and cleaned all equipment after every shift.
• Controlled thousands of dollars in food costs and managed inventory.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with 30-40 team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Learned and adapted quickly to new technology and software applications.