Kenneth Pinnock
Jacksonville,NC
Summary
Dynamic and disciplined professional with a proven track record in the United States Marine Corps excelling in tactical operations and team leadership. Demonstrated adaptability and resilience while enhancing operational readiness and mentoring junior Marines. Skilled in problem-solving and risk assessment, ensuring mission success under pressure.
Professional dispatcher prepared to take on leadership roles in challenging environments. Extensive background in managing dispatch operations and optimizing logistics for seamless operations. Known for fostering strong team collaboration and adapting to dynamic situations. Proven ability in resource management and strategic planning.
Strategic Sergeant with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex military operations. Skilled in developing and implementing policies and procedures with focus on safety.
Professional with experience in motor vehicle operations, adept at safely and efficiently transporting goods and passengers. Proven track record of reliability and flexibility in adapting to changing needs. Strong focus on teamwork, communication, and achieving operational goals. Equipped with skills in vehicle maintenance, route planning, and adherence to safety regulations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Enlisted Marine
Department of Defense
2016.09 - 2026.04
- Operated and maintained military equipment to ensure operational readiness.
- Conducted training exercises to enhance team performance and effectiveness.
- Assisted in logistical planning for troop deployments and resource allocation.
- Collaborated with fellow Marines to execute tactical missions under pressure.
- Adhered to safety protocols while performing maintenance on various systems.
- Monitored inventory levels and reported discrepancies for timely resolution.
- Implemented improvements in standard operating procedures to enhance efficiency.
- Provided mentorship to junior Marines, fostering skill development and teamwork.
- Ensured continuity of operations by meticulously maintaining records, reports, and documentation related to all aspects of the unit''s activities.
- Promoted a culture of safety, ensuring strict adherence to guidelines and reducing incidents during training exercises.
- Administered efficient administrative support for daily unit functions including scheduling meetings, processing travel requests, and managing personnel records.
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
- Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Contributed to mission success by providing timely intelligence analysis and recommendations to command staff.
- Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.
- Fostered strong relationships with partner nations through participation in joint military exercises and cultural exchanges.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Streamlined communication processes for increased efficiency during high-stress operations.
- Led successful missions by implementing strategic planning and effective teamwork.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Maintained required level of proficiency in use of firearms.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Upheld Branch dress and appearance regulations for professional appearance.
- Trained in small arms, anti-armor and indirect fire weapons.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Gave individual evaluations based on fitness and combat readiness.
- Managed weapon handling, delivery, and shipping systems.
- Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Customer Service Representative
Uhaul Moving And Storage
2011.01 - 2016.09
- Assisted customers with inquiries and product information, ensuring accurate and timely responses.
- Learned company policies and procedures to provide effective support in customer service interactions.
- Handled customer complaints and escalations, demonstrating problem-solving abilities in high-pressure situations.
- Processed orders and returns efficiently, maintaining a focus on customer satisfaction throughout transactions.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
University Academy Charter High School
Jersey City, NJSkills
- Discipline and focus
- Quick decision making
- Tactical proficiency
- Combat readiness
- Adaptability and resilience
- Self-defense techniques
- Physical fitness
- Operational planning
- Vehicle operation
- Military etiquette
- Equipment handling
- Teamwork and cooperation
- Integrity and honesty
- Physical endurance
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Works Well Under Pressure
- Reliability
- Team leadership
- Active listening
- Briefing leadership
- Identifying hazards
- Tactical operations
- Training and development
- Risk assessment
Accomplishments
Earned navy achievement service medal
written up for three certificates of commendation
Certification
Refueler certified
Air brake certified
Timeline
Enlisted Marine
Department of Defense
2016.09 - 2026.04
Customer Service Representative
Uhaul Moving And Storage
2011.01 - 2016.09
High School Diploma -
University Academy Charter High School