Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kenneth Quartey-Papafio

Somerset,NJ

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

25
25
years of professional experience

Work History

Associate

Ferguson Associates
11.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Director of Facilities Maintenance

Daughter Of Israel Pleasant Valley Home
04.2004 - 05.2023
  • Optimized asset life cycle management through strategic planning and implementation of preventative maintenance schedules.
  • Negotiated contracts with external service providers, securing the best possible terms for the company.
  • Ensured compliance with local, state, and federal regulations by staying current on industry standards and maintaining proper documentation.
  • Led the development of a comprehensive facility management plan, outlining long-term goals and strategies for continuous improvement.

Assistant Director of Maintenance

FOREST VIEW CARE CENTER
01.1999 - 03.2004
  • Developed and maintained accurate records of all maintenance activities for easy reference and future planning.
  • Ensure that maintenance schedules are followed as outlined for respective shift or area
  • coordinate daily maintenance servies with nursing services when preforming routine assignments in resident living areas
  • Attend and participate in in-service educational classes and on the job training programs, etc, as (scheduled.(e.g OSHA, TB, HIPPA, Abuse Prevention, Safety, etc.)
  • Make sure staff follow the established fire safety polices and procedures
  • Maintain general plant and facility in good repair, ensuring a safe, clean, and orderly environment
  • Ensure maintenance supplies have been replenished
  • Keep your work area free form hazardous conditions, i.e., grease/oil spills, excess supplies, equipment, etc, to assure that all established safety rules/regulations are followed at all times and Safety Data Sheets are updated.
  • Perform routine maintenance and repairs on the facility equipment including plumbing plaster, electrical, exit lights, room call lights and preforming cleaning duties when necessary.

Education

High School Diploma -

Oreilly High School
Ghana
06.1991

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities

Accomplishments

  • Recognized as Employee of the year for outstanding performance and team contributions.

Timeline

Associate

Ferguson Associates
11.2023 - Current

Director of Facilities Maintenance

Daughter Of Israel Pleasant Valley Home
04.2004 - 05.2023

Assistant Director of Maintenance

FOREST VIEW CARE CENTER
01.1999 - 03.2004

High School Diploma -

Oreilly High School

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Kenneth Quartey-Papafio