Kenneth Reid
Wichita Falls,TX
Summary
.
Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
30
30
years of professional experience
Work History
Manager of Operations
J Rafters
06.2023 - 05.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Sous Chef
Chartwells Schools Dining Services
04.2022 - 09.2022
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
OTR Team Truck Driver
Cr England - Global Transportation
11.2019 - 03.2022
- Reduced fuel costs with efficient route planning and implementing eco-friendly driving techniques.
- Increased fuel efficiency by optimizing trip routing, reducing idling time, and maintaining consistent speeds during long-haul trips.
- Ensured compliance with weight limits by properly balancing load distribution within trailers before each journey.
- Maintained a safe driving record by adhering to all company safety guidelines and federal regulations.
- Protected perishable goods during transport using appropriate temperature control methods to uphold product quality upon arrival at the destination.
- Enhanced vehicle maintenance, resulting in decreased downtime and repair expenses by performing regular pre-and post-trip inspections.
- Upheld a clean driving record through adherence to speed limits as well as state and local traffic laws at all times during transport operations.
- Collaborated with dispatchers to ensure timely delivery updates while maintaining open lines of communication during transit.
- Maximized productivity with effective trip scheduling, taking into account weather conditions, traffic patterns, and regulatory restrictions.
- Excelled in navigation skills using GPS devices and paper maps as needed to ensure accurate and timely arrival at all scheduled stops.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Sous Chef
Chartwells Schools Dining Services
02.2019 - 10.2019
OTR Team Truck Driver
Celadon Trucking
08.2014 - 11.2018
Chef De Cuisine
Wind Creek Casino & Hotel
02.2008 - 08.2014
- Optimized kitchen workflow by delegating tasks according to individual strengths, resulting in faster ticket times during peak hours.
- Maintained high levels of sanitation and cleanliness, adhering to strict health code regulations and ensuring a safe working environment.
- Participated in regular menu tastings with ownership and management to evaluate dishes for flavor balance, presentation, and ingredient quality.
- Enhanced guest satisfaction by creating innovative and visually appealing dishes using fresh, local ingredients.
- Scheduled and supervised all kitchen employees such as dishwashers and waiters.
- Managed budgetary constraints by negotiating favorable vendor contracts without sacrificing ingredient quality or availability during seasonal fluctuations.
- Reduced food waste through careful menu planning, portion control, and regular monitoring of product expiration dates.
- Created menus and designed corresponding recipes for The Fire.
- Oversaw preparation of creatively-designed recipes for [Business Name].
- Earned accolades from the press, leading to increased reservations and greater visibility for the restaurant by consistently delivering exceptional culinary experiences for guests.
- Hired, managed, and trained kitchen staff.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Created recipes and prepared advanced dishes.
Kitchen Manager
Creek Indian Enterprises
06.2005 - 01.2008
Dietary Chef
Forsythe House
07.2003 - 05.2005
- Enhanced patient satisfaction by developing and executing creative and nutritious meal plans tailored to individual dietary needs.
- Raised awareness about healthy eating habits among residents through informative presentations and cooking demonstrations.
- Evaluated and adapted recipes to accommodate dietary restrictions, allergies, and personal preferences without sacrificing taste or presentation.
- Increased overall customer satisfaction ratings through continuous improvement of menu offerings based on feedback from residents and staff members.
Kitchen Manager
Texas Roadhouse
04.1999 - 07.2003
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Assistant Kitchen Manager
Grandma's Buffet
07.1994 - 03.1999
Education
Associate of Arts - Radiology Tech
Cambridge College
Denver, CO09-1992
High School Diploma -
Tate High School
Pensacola, FL06-1990
Skills
- Logistics Management
- Cross-functional coordination
- Decision-Making
- Customer Service
- Staff Management
- Team Leadership
- Operations Management
- Strategic Planning
- Goal Setting
- Inventory Management
- Schedule Management
- Inventory Control
Awards
Taste Of The South Winner Escambia Co. AL
ACF Silver medal class K- chicken
ACF Silver medal class K - duck
ACF Gold medal class K-fish
Alabama Cattlemen Association Best Steak 2012 The Fire- Wind Creek
AAA Three Diamond Award The Fire-Wind Creek
Sous Chef Challege winner- Wind Creek
Timeline
Manager of Operations
J Rafters
06.2023 - 05.2024
Sous Chef
Chartwells Schools Dining Services
04.2022 - 09.2022
OTR Team Truck Driver
Cr England - Global Transportation
11.2019 - 03.2022
Sous Chef
Chartwells Schools Dining Services
02.2019 - 10.2019
OTR Team Truck Driver
Celadon Trucking
08.2014 - 11.2018
Chef De Cuisine
Wind Creek Casino & Hotel
02.2008 - 08.2014
Kitchen Manager
Creek Indian Enterprises
06.2005 - 01.2008
Dietary Chef
Forsythe House
07.2003 - 05.2005
Kitchen Manager
Texas Roadhouse
04.1999 - 07.2003
Assistant Kitchen Manager
Grandma's Buffet
07.1994 - 03.1999
Associate of Arts - Radiology Tech
Cambridge College
High School Diploma -
Tate High School
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