Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Kenneth Richardson

Berwyn,IL

Summary

A dynamic sales professional with a proven track record of exceeding targets, notably at Leaf Filter, where strategic solution selling and effective relationship building led to significant revenue growth. Skilled in consultative sales approaches and CRM proficiency, I excel in creating and nurturing client relationships, driving sales success through innovative strategies and a customer-focused approach. Hardworking employee enthusiastic about learning outside sales inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Ambitious Outside Sales Representative developing plans to meet customers needs. Well-versed in building valued discussion around customer needs and opportunities to increase sales. Strategic and efficient with drive for applying sales techniques that support corporate mission. Professional sales expert prepared for challenges of dynamic sales environment. Brings valuable experience in client acquisition and retention, consistently achieving impactful sales outcomes. Known for fostering collaborative team efforts and demonstrating adaptability to evolving market demands, while excelling in persuasive communication and strategic planning. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience

Work History

Outside Sales Representative

Leaf Filter
02.2024 - 05.2024

  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.


  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
  • Developed and implemented sales strategies to increase revenue.

Furniture Sales Associate

Art Van
07.2018 - 06.2019
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.

Automotive Sales Professional

Larry Roesch Volkswagen
04.2017 - 06.2018
  • Attended industry conferences and training events, continually refining skills and broadening knowledge base.
  • Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
  • Offered tailored test-drives based on customer preferences to enhance their decision-making process.
  • Conducted thorough market research to stay informed on industry trends and competitor offerings.
  • Collaborated with finance team to secure optimal financing solutions for customers.
  • Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
  • Enhanced customer satisfaction through personalized service and diligent followup.
  • Maintained a consistent pipeline of new prospects through networking efforts within the local community.
  • Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
  • Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.

Automotive Sales Consultant

Joe Rizza Ford North Riverside
04.2015 - 08.2016
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Increased dealership revenue through effective negotiation and closing techniques.

Automotive Sales Consultant

Grossinger Chevrolet
06.2013 - 07.2014
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Answered telephone and email inquiries from potential customers.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Streamlined sales process with efficient organization of client information and follow-up communications.
  • Collaborated with management to develop sales strategies and achieve monthly targets.
  • Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.

Automotive Sales Consultant

Ed Napleton Honda
05.2007 - 11.2012
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Answered telephone and email inquiries from potential customers.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Streamlined sales process with efficient organization of client information and follow-up communications.
  • Increased dealership revenue through effective negotiation and closing techniques.
  • Collaborated with management to develop sales strategies and achieve monthly targets.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Sales Representative

Select Comfort Systems
03.2006 - 05.2007
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • .
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Exceeded sales targets through effective planning and goal setting.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.

Loan Officer

First Start Mortgage
03.2003 - 05.2004
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
  • Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
  • Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
  • Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
  • Collaborated with underwriting team to expedite loan approvals, meeting customer expectations for quick service.
  • Provided detailed loan options to clients, enabling informed decisions that matched their financial goals.
  • Maintained compliance with all regulatory requirements, preventing any legal or financial penalties for institution.

Education

No Degree - Sales

Elgin Community College
Elgin, IL
06-1985

Skills

  • Relationship Building
  • Motivated Team Player
  • Problem-Solving
  • Customer Service-Oriented
  • Goal-Oriented
  • Sales closing
  • Sales Presentations
  • Phone and Email Etiquette
  • Positive outlook
  • Sales Strategies
  • Networking
  • Customer focused-service
  • Computer Skills
  • Approachable
  • Upselling strategies
  • CRM and Salesforce proficiency
  • Analytical Thinking
  • Persuasive negotiator
  • Entrepreneurial Mindset
  • Analytical problem solver
  • Excellent presentation skills
  • Sales proposal creation
  • Consultative Sales Approach
  • Terms negotiation
  • Basic math functions
  • Upselling techniques
  • Closing Techniques

Accomplishments

  • Top salesman for over three years in the furniture industry.
  • Over twenty years of combined experience in automobile, furniture, mortgages, and retail sales and marketing.
  • An organized and effective salesperson, skilled at seeing the big picture and identifying tasks to facilitate on-time and cost-efficient completion.
  • A confident and concise communicator; able to deliver enthusiastic presentations with clarity and humor to diverse audiences.
  • A strong leader and team player; adept at supporting team members to achieve personal and professional goals.

Interests

Chess music and art

Timeline

Outside Sales Representative

Leaf Filter
02.2024 - 05.2024

Furniture Sales Associate

Art Van
07.2018 - 06.2019

Automotive Sales Professional

Larry Roesch Volkswagen
04.2017 - 06.2018

Automotive Sales Consultant

Joe Rizza Ford North Riverside
04.2015 - 08.2016

Automotive Sales Consultant

Grossinger Chevrolet
06.2013 - 07.2014

Automotive Sales Consultant

Ed Napleton Honda
05.2007 - 11.2012

Sales Representative

Select Comfort Systems
03.2006 - 05.2007

Loan Officer

First Start Mortgage
03.2003 - 05.2004

No Degree - Sales

Elgin Community College

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Kenneth Richardson