Kenneth Ricks
Jacksonville,FL
Summary
Results-driven Unloading Supervisor recognized for high productivity and efficient task completion. Specialize in logistics management, workforce coordination, and safety protocol adherence. Excel in problem-solving, team leadership, and time management to ensure smooth operations in fast-paced environments. Committed to enhancing operational workflow and employee performance through effective communication and strategic planning.
Overview
2
2
years of professional experience
Work History
Loading Unloading Trucks
Walmart
Jacksonville, Florida
06.2022 - 01.2023
- Investigated customer complaints related to unloading services provided by warehouse personnel.
- Monitored merchandise received and shipped from facility in computer system.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Loading Unloading Trucks
Grinds Warehouse
Jacksonville , FL
06.2021 - 01.2023
- Investigated customer complaints related to unloading services provided by warehouse personnel.
- Monitored merchandise received and shipped from facility in computer system.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Resolved customer complaints promptly and professionally while maintaining a high level of customer satisfaction.
Education
High School Diploma -
Stanton Vocational
Jacksonville Florida 03-1974
Skills
- Workload prioritization
- Shipping and receiving
- Loading and unloading techniques
- Pallet jack use
- Relationship building
- Warehouse layout understanding
Timeline
Loading Unloading Trucks
Walmart
06.2022 - 01.2023
Loading Unloading Trucks
Grinds Warehouse
06.2021 - 01.2023
High School Diploma -
Stanton Vocational
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