Kenneth Riggs
Novi,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Process Engineer
SoulbrainMI
04.2022 - Current
- Managed scaled batch production and sampling of lithium electrolyte, ensuring quality standards, and safety of the operators
- Conducted routine system maintenance including cleaning and flushing
- Maintained thorough documentation per ISO 9001, 14001 and TS16949 requirements.
- Provided technical support for troubleshooting equipment issues, maintaining plant reliability and minimizing operational disruptions.
Crew Member
Jdad LLC DBA Dunkin Donuts
01.2017 - 04.2022
- Deliver superior customer services to customers coming through the drive-thru and front counter
- Manage inventory tasks on regular basis to streamline workflow
- Evaluate and resolve customer complains to ensure customer satisfaction
- Administer phone calls to receive orders
- Craft and present reports to manager of the establishment.
Education
Bachelor of Science in Chemical Engineering -
Michigan State University
Lansing, MIAssociate of Applied Science: Chemical Technology -
Lansing Community College
Lansing, MISkills
- Task Management
- Customer Service
- Excellent Communication
- ISO 9001 compliance
- Team Training & Leadership
- Problem Resolution
- Team Collaboration
Accomplishments
Eagle Scout in the Boy Scouts of America
Timeline
Process Engineer
SoulbrainMI
04.2022 - Current
Crew Member
Jdad LLC DBA Dunkin Donuts
01.2017 - 04.2022
Bachelor of Science in Chemical Engineering -
Michigan State University
Associate of Applied Science: Chemical Technology -
Lansing Community College
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