Kenneth Rivera

• Assisted customers with hunting gear selection, recommending products based on field use and seasonal needs.
• Explained firearm accessories, optics, and ammunition features while maintaining compliance with store policies.
• Processed sales transactions accurately at point-of-sale and resolved basic checkout issues.
• Restocked hunting department shelves, organized merchandise, and maintained clean, shoppable displays.

• Presented club memberships and services to prospects using consultative sales approach.
• Conducted facility tours and explained fitness benefits to drive enrollment interest.
• Followed up on leads and inquiries through phone, email, and in-person outreach.
• Updated membership records and sales activity using CRM and administrative systems.

• Operated POS register to process cash, credit, debit, and mobile payments accurately.
• Provided prompt, courteous customer service while resolving checkout questions and transaction issues.
• Balanced cash drawer and verified receipts to maintain accurate end-of-shift totals.
• Scanned items, applied discounts, and completed sales transactions with consistent attention to detail.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

I study gunsmithing at Pennsylvania gunsmith school, the program is a intensive 2600 bench hour program that is all hands on with each course teaching a certain skill in gunsmithing, whether it’s making a custom rifle stock out of a blank using a jet mill, to bluing a surface rusting barrel and restoring a firearm. It is one of the best if not the best gunsmithing schools in the world.