Quilvio Rodriguez
Kissimmee,FL
Summary
Accomplished Manager focused on meeting customer expectations and achieving company goals. Driving success by directing high-producing teams while developing lasting employee rapport. Experience, leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills.
Overview
28
28
years of professional experience
Work History
Production Manager - Supervisor
Nice/Pak - PDI
01.2018 - 01.2021
- Directed work activities of team to meet daily, weekly and monthly production standards
- Assured accuracy of shift production reports, to include: (Production Logs, Line Reports, Waste Reporting, Re-Work Sheets, Quality Defects)
- Responsible for the identification of machine problems and the effective coordination of mechanical support
- Conducted team meetings to communicate change and identify actions items utilized in developing continuous improvement plans
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Established a mutually supportive and effective interface with other production teams
Multi Store Manager - Supervisor
Payless Shoes
01.2010 - 01.2018
- Monitored daily, weekly, monthly and quarterly sales performance goals
- Conducted quarterly inventory control
- Recruited and trained all new staff, for all positions
- Identified issues with sales trends and provided feedback to team in order to increase traffic and support staff to meet sales goals
- Developed and promoted qualified candidates for management positions
- Managed all aspects of the store including customer service, complaints, and inventory
- Reconciled cash registers on a daily basis and supported team Sales Associates in all aspects of their role
- Shipping and re-stock planning
- Conducted weekly staff schedule and seasonal holiday planning
- Kept all records up to date regarding the above for reference and Audit purposes.
Store Manager
Payless Shoes
01.1993 - 01.2010
- Monitored daily, weekly, monthly and quarterly sales performance goals
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Reconciled cash registers on a daily basis
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Kept all records up to date regarding the above for reference and Audit purposes
Skills
- Bilingual - Spanish, English
- Managerial Experience
- Production Planning
- Operations Management
- Strong Leadership Abilities
- Staff Management
- Staff Scheduling
- Production Scheduling
- Customer Support
- Cross-Functional Teamwork
- Customer Relations
- Problem Resolution
References
Available Upon Request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Production Manager - Supervisor
Nice/Pak - PDI
01.2018 - 01.2021
Multi Store Manager - Supervisor
Payless Shoes
01.2010 - 01.2018
Store Manager
Payless Shoes
01.1993 - 01.2010
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