Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenneth Rosales

Downey,California

Summary

Experienced in administrative roles and supporting operations across multiple divisions. Organized office professional dedicated to assisting in organizational efforts with meticulous attention to detail and a courteous approach. Proactive attitude, excelling in completing tasks efficiently, handling data entry, and creating comprehensive spreadsheets.

Overview

6
6
years of professional experience

Work History

Staff Assistant II

LAC DPH SAPC
08.2023 - Current
  • Utilize data analysis techniques to examine the effectiveness of a new bed management system and monitor substance use disorder patient demographics.
  • Analyze and evaluated data to make recommendations on increasing productivity within the division.
  • Manage and track onboarding of new staff.
  • Track overtime reports and training completions of Substance Abuse Service Helpline agents.
  • Complete and submit time studies for SASH staff.
  • Track responses on Network Adequacy Certification Tool from SUD treatment providers.
  • Design, implement, and manage tracking system and workflow using Excel to ensure timely submission of executive-level assignments from staff.
  • Facilitate communication and collaboration between division and health care insurance firms.
  • Procure and distributed materials promoting SAPC's Substance Abuse Service Helpline.
  • Proctor interviews for prospective employees in the SND division.
  • Attend and assist with Harm Reduction meetings with health care providers regarding the R95 initiative.

Administrative Aide

22nd Century Technologies/LADPH
08.2022 - 08.2023
  • Performed data entry of vaccine recipient demographics
  • Facilitated health history intake and record-keeping
  • Navigated myTurn and myCaVax database for data entry and identifying previous vaccine records of patients
  • Assisted clients with rudimentary information about COVID-19 and Flu vaccines
  • Assisted in logistic tracking of supplies for vaccine POD
  • Established and coordinated effective teamwork with nurses on patient intake
  • Distributed sanitary materials and COVID-19 rapid antigen tests
  • Performed outreach in local communities through distribution of informational materials
  • Performed duties in different locations based on needs of surrounding communities.

Recreation Leader II

City of Norwalk
12.2018 - 08.2022
  • Answered, screened, and transferred phone calls to appropriate parties
  • Directed appropriate information to callers regarding city programs and activities
  • Storing and organizing files electronically and in cabinets in detail-oriented manner
  • Checked in members of facility as well as input demographic information into city database
  • Utilized Microsoft Excel to organize and inventory items for data entry
  • Created spreadsheets for keeping track of equipment
  • Proofread and organized receipts and invoices for office equipment and department purchases
  • Assisted customers with applications and forms pertaining to services and programs
  • Promoted city services and programming to public
  • Trained and supervised over 20 new employees
  • Engaged participants in recreational activities and team-building exercises.

Education

Master of Science - Kinesiology: Sport & Exercise Psychology

California State University Long Beach
Long Beach, CA
05.2022

Bachelor of Science - Sport Psychology & Leadership

California State University Long Beach
Long Beach, CA
05.2019

Skills

  • Microsoft Office expertise
  • Project Coordination
  • Database administration
  • Workflow creation
  • Calendar Management
  • Scheduling and Planning
  • Employee training and development
  • Data Entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Staff Assistant II

LAC DPH SAPC
08.2023 - Current

Administrative Aide

22nd Century Technologies/LADPH
08.2022 - 08.2023

Recreation Leader II

City of Norwalk
12.2018 - 08.2022

Bachelor of Science - Sport Psychology & Leadership

California State University Long Beach

Master of Science - Kinesiology: Sport & Exercise Psychology

California State University Long Beach
Kenneth Rosales