Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Rose

Saint Louis,MO

Summary

Reliable Group Facilitator known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Facilitator

Rose Industries
05.2006 - Current
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
  • Identified areas in need of improvement and implemented solutions.
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Enhanced leadership abilities and expertise by delivering forward-thinking training to over 100 management staff.
  • Developed and implemented organizational systems to better manage training documentation and progress reporting
  • Conducted training courses for 50+ management support staff to enhance understanding of industry best practices and company protocols
  • Investigated and resolved account and service concerns for multiple parties

Sales Manager

Fitness Formula
05.2002 - 02.2007
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained thousands of relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached 100 employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships increased sales by 65%
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed accounts to retain existing relationships and grow share of business.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience

Education

Associate of Arts - Computerized Accounting

McCormick Business College
Chicago, IL
05.1988

High School Diploma -

Colonial Prep High School
Chicago, IL
06.1987

Skills

  • Microsoft Outlook
  • Oracle PeopleSoft
  • Business Administration
  • Microsoft Excel
  • Scheduling Software
  • Active Listening
  • Business Planning
  • Microsoft Office
  • Web Browser Software
  • Strategic Planning
  • Business Analysis
  • Virtual Classrooms
  • Critical Thinking
  • Positive Reinforcement Strategies
  • Microsoft Office 365
  • Interactive Media
  • Complex Problem-Solving
  • Judgment and Decision-Making
  • Customer Service
  • Time Management
  • Positive Learning Environment

Timeline

Facilitator

Rose Industries
05.2006 - Current

Sales Manager

Fitness Formula
05.2002 - 02.2007

Associate of Arts - Computerized Accounting

McCormick Business College

High School Diploma -

Colonial Prep High School

Similar Profiles

CREATE PROFILE
Kenneth Rose