Kenneth Ruth
Auto Collision
Kansas City,MO
Summary
Skilled Auto Collision Technician with a proven track record enhancing customer satisfaction through exceptional service and high-quality repairs. Expert in power tools and adept at troubleshooting, I bring I-Car training and a keen attention to detail to every project. My ability to multitask and strong customer service skills have consistently improved workshop efficiency and client trust. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 44 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Auto Collision Estimator position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Auto Collision Instructor with integrated technology expertise provides classroom atmosphere conducive to continuous learning and student retention. Demonstrated experience and success teaching adult learners. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs.
Overview
25
25
years of professional experience
Work History
Auto Collision Repair Instructor
Olathe Unified School District
07.2022 - 07.2024
- Evaluated student progress through regular checkpoints, adjusting teaching strategies accordingly for optimal results.
- Managed classroom budgets effectively, ensuring all necessary supplies were available without exceeding allocated funds.
- Mentored students on resume writing and job interview skills to facilitate successful transitions into the workforce.
- Designed interactive assessments that effectively measured student progress and comprehension of key concepts.
- Developed partnerships with local employers to create internships and job placement opportunities for graduating students.
- Enhanced student understanding of auto collision repair techniques by incorporating hands-on activities and demonstrations in lessons.
- Actively involved local industry professionals as guest speakers, providing students with real-world perspectives on the field.
- Facilitated communication between students, parents, and administration to address any concerns or areas for improvement.
- Provided individualized support for struggling students through tailored instruction and additional resources, leading to improved performance levels.
- Organized field trips to local auto body shops, exposing students to various career opportunities within the sector.
- Established a safe and engaging learning environment, fostering a strong foundation for students pursuing careers in auto collision repair.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Supervised and monitored students' use of tools and equipment.
Auto Collision Technician
Crash Champions
12.2021 - 07.2023
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Followed standard operating procedures to achieve consistent quality of work.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Enforced compliance with safety regulations when operating equipment.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
- Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
- Delivered vehicles with improved safety, thoroughly inspecting and repairing structural damage.
- Maintained up-to-date knowledge of industry standards and techniques through continuous learning.
- Restored vehicles to their original condition, utilizing advanced dent removal techniques.
- Examined vehicles to determine extent of damage and repairs required.
- Minimized environmental impact by utilizing eco-friendly materials and waste disposal methods.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Used welding and cutting tools to repair metal body parts.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Installed interior and exterior trim, including moldings and emblems.
- Prepared surfaces for priming, painting and refinishing.
- Applied primers, sealers and other materials prior to painting.
- Replaced glass, headlights and other lighting and electrical components.
- Applied sealants, caulks and rust preventatives to protect body and paint.
- Performed structural and non-structural repairs on variety of vehicle models.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Inspected completed repairs for accuracy, quality and safety.
- Aligned and balanced vehicle frames using laser alignment systems.
Auto Collision Technician
Cable Dahmer Automotive Group
08.2012 - 12.2021
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Performed structural alignments on damaged vehicles using advanced frame straightening equipment for optimal results.
- Completed fiberglass repairs on various types of vehicles while adhering to manufacturer specifications.
- Reassembled parts and welded components into factory-specific positions.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Auto Collision Technician
Broome Cadillac
04.2010 - 07.2012
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
Auto Body Technician
Tallant's Hot Rod & Auto Body Shop
04.2010 - 04.2010
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
Auto Collision Technician
Dale's Automotive Collision Repair Center
12.2009 - 04.2010
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Auto Body Technician
Klinginsmith Body Shop
04.2009 - 11.2009
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Replaced and repaired vehicle parts according to work order instructions.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Reassembled and replaced parts to complete body repairs.
- Followed standard operating procedures to achieve consistent quality of work.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Utilized computer-aided design software to design and fix body parts.
- Used welding and cutting tools to repair metal body parts.
- Applied primers, sealers and other materials prior to painting.
- Prepared surfaces for priming, painting and refinishing.
Auto Body Technician
Bob Sight Ford
04.2002 - 03.2009
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
Auto Body Technician
Hendrick Automotive Group
06.2000 - 04.2002
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Replaced and repaired vehicle parts according to work order instructions.
- Used welding and cutting tools to repair metal body parts.
- Replaced glass, headlights and other lighting and electrical components.
- Aligned and balanced vehicle frames using laser alignment systems.
- Inspected completed repairs for accuracy, quality and safety.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Performed structural and non-structural repairs on variety of vehicle models.
- Applied sealants, caulks and rust preventatives to protect body and paint.
New Car Sales Consultant
Jack Miller Jeep/KIA
12.1999 - 06.2000
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Demonstrated vehicles and features, and conduct test drives.
- Responded to customer enquiries via telephone and email.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
- Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
- Fostered a positive working environment by contributing to team success through collaboration and communication efforts.
- Participated in ongoing training programs for professional development and staying current on automotive advancements.
- Stayed up-to-date with industry trends, ensuring comprehensive knowledge of various automobile models and features.
- Negotiated vehicle prices and secure financing for customers.
- Provided detailed follow-up communications with potential buyers after initial consultation or test drive to address any questions and maintain interest in the dealership.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
GED -
Metropolitan Community College Blue River
20301 E. 78 Highway , Independence, MO. 6405706.2011
Skills
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- I-Car Training
- PPG Paint refinishing training
- Genesis 2 frame measuring training
- GM frame school
- Attention to detail
Timeline
Auto Collision Repair Instructor
Olathe Unified School District
07.2022 - 07.2024
Auto Collision Technician
Crash Champions
12.2021 - 07.2023
Auto Collision Technician
Cable Dahmer Automotive Group
08.2012 - 12.2021
Auto Collision Technician
Broome Cadillac
04.2010 - 07.2012
Auto Body Technician
Tallant's Hot Rod & Auto Body Shop
04.2010 - 04.2010
Auto Collision Technician
Dale's Automotive Collision Repair Center
12.2009 - 04.2010
Auto Body Technician
Klinginsmith Body Shop
04.2009 - 11.2009
Auto Body Technician
Bob Sight Ford
04.2002 - 03.2009
Auto Body Technician
Hendrick Automotive Group
06.2000 - 04.2002
New Car Sales Consultant
Jack Miller Jeep/KIA
12.1999 - 06.2000
GED -
Metropolitan Community College Blue River
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