Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Sandoval

Lakewood,CO

Summary

Results-driven customer service technician with 4+ years of experience. Demonstrated expertise in communication, organization, and interpersonal skills. Committed to delivering exceptional customer service and expanding knowledge of payroll processing, audits, and benefits.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Food Service Worker

Maverik Adventure's First Stop
Golden, CO
06.2023 - Current
  • Organized food orders, monitored inventory levels, and restocked items as needed.
  • Supervised a team of up to 10 Food Service Workers in the preparation and service of meals.
  • Demonstrated safe food handling techniques for staff members to ensure quality standards were met.
  • Maintained cleanliness of kitchen area by sweeping, mopping, washing dishes and disposing of waste appropriately.
  • Ensured that all health and safety regulations were followed at all times.
  • Trained new employees on proper food preparation techniques and equipment use.
  • Developed effective schedules for staff members to ensure adequate coverage during meal periods.
  • Coordinated with vendors to order supplies in accordance with budget requirements.
  • Provided customer service by responding to inquiries from customers regarding menu items or services provided.
  • Monitored temperature logs for refrigerators and freezers and ensured they are within acceptable range according to local health codes.
  • Assisted cooks in preparing ingredients for meals, including measuring out spices, chopping vegetables.
  • Checked incoming shipments against invoices ensuring accuracy before accepting delivery.
  • Prepared daily reports detailing sales figures, labor costs, profit margins.
  • Resolved customer complaints promptly and professionally in accordance with company policy.
  • Ensured compliance with sanitation laws by performing regular inspections of kitchen facilities.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed variety of duties related to food service.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Set up, restocked and cleaned dining areas.

Detailer/Porter

Gerber Collision & Glass
Lakewood, CO
11.2021 - 06.2023
  • Utilized a range of tools and products to effectively clean and polish all aspects of vehicle, including body, windows, wheels, and interior
  • Performed regular checks on the vehicle's well-being, reporting discrepancies with accurate communication skills
  • Applied protective treatments to minimize potential future damage
  • Ensured thorough understanding of customers' concerns and expectations
  • Photographing and documenting vehicle conditions
  • Safely moved and parked cars between various locations.
  • Built strong customer relationships and provided customer centric values.
  • Inspected vehicles for damage or excessive wear prior to detailing.
  • Utilized a variety of tools such as power buffers, electric polishers, carpet extractors and vacuum cleaners.

Cleaning and Inspect

Cummins
Commerce City, CO
03.2021 - 11.2021
  • Maintained adherence to established protocols
  • Ensured preciseness of components during quality evaluations and reviews
  • Apply high standards of workmanship and craftsmanship.
  • Solve problems and improve processes.
  • Cleaned parts thoroughly using a drill to remove dirt and debris.
  • Ensured all safety procedures were followed and maintained a safe working environment for staff.
  • Inspected finished products for defects or discrepancies.

Parts Delivery Driver

Larry H. Miller Ford Lakewood
Lakewood, CO
11.2020 - 05.2021
  • Resolved service complaints in a timely and courteous manner.
  • Obtained customer signatures on all pickup and delivery receipts.
  • Developed and followed efficient driving routes.
  • Maintained all schedules and required documentation.
  • Handled credits and returns with Parts Counterperson.
  • Organized and inventoried parts for delivery.
  • Delivered parts to customers in a timely manner.
  • Checked orders for accuracy prior to delivery.
  • Maintained records of deliveries, including customer signatures.

Education

High school diploma -

Lakewood High School
05.2020

Skills

  • Porter Experience
  • Delivery Driver Experience
  • Detailing
  • Team player
  • Commercial Cleaning
  • Valet Parking
  • Custodial Experience
  • Communication skills
  • Customer service
  • Car wash
  • Maintenance
  • Computer literacy
  • Problem solving
  • Social Media
  • Customer Needs Assessment
  • Customer Relationship Management
  • Employee Performance Management
  • Payment management
  • Customer Retention
  • Relationship Building
  • Team training and development
  • Meal Preparation
  • Portion Control
  • Waste Reduction
  • Sanitation Procedures
  • Food Storage
  • Customer Service
  • Inventory Control

Certification

Driver's License, 04/01/23, 03/31/28

  • ServSafe Food Handler's Certification

Timeline

Lead Food Service Worker

Maverik Adventure's First Stop
06.2023 - Current

Detailer/Porter

Gerber Collision & Glass
11.2021 - 06.2023

Cleaning and Inspect

Cummins
03.2021 - 11.2021

Parts Delivery Driver

Larry H. Miller Ford Lakewood
11.2020 - 05.2021

High school diploma -

Lakewood High School

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Kenneth Sandoval