Kenneth Sands
Sales
Lubbock,TX
Summary
Self-motivated leader, hardworking, and reliable top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Leadership qualities include multitasking, sound judgment, understanding, and productivity. I thrive at helping others, growing within the workplace, and bringing new ideas to the table.
Overview
18
18
years of professional experience
Work History
Salesperson
Tejas Motors
11.2024 - 08.2025
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
Customer Service Manager
Walmart
03.2024 - 11.2024
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Bid Coordinator
Sands Construction
11.2020 - 01.2024
- Maintained sales tasks with detailed notes in enterprise contact management system to assist in bringing sales opportunities to closure.
- Understood financial concepts, tools and systems required for completing sales proposals and sales business cases.
- Spearheaded the development of a centralized bid library, improving access to relevant information for all team members.
- Continuously updated knowledge on industry best practices and bid management tools, enabling the implementation of innovative approaches in proposal writing.
Service Plumber\Sales
Jolly Plumbing
12.2018 - 09.2020
- Service plumbing for residential and commercial property. Tasks include: Customer service, locating and identifying problems, executing solutions, data entry, and stocking the warehouse.
- Implemented new organizational system, resulting in 20% increase in efficiency and decreased wait times for clients.
- Full-time
GM\Lead\Sales
Country Concept Homes
05.2010 - 06.2018
- Building and developing custom residential homes sub-divisions. As well as remodeling, boat houses, decks, and other home improvement needs. Tasks include: Providing customer service, building blueprints and designs to the customer's needs, running a team of experts to execute plans, contracting, and sales.
- Communicated effectively with a team to create a new strategy, leading to a decrease in customer complaints and a more positive work environment.
- Full-time
Class III Appraiser
Titus County Appraisal District
04.2007 - 06.2010
- Appraising property for property tax purposes for each taxing unit that imposes property taxes. Tasks include: Data research, data entry, working with the public, and lawfully determining proper tax value.
- Identified and resolved discrepancies in property values, resulting in a 10% increase in accurate appraisals and higher client satisfaction.
- Full-time
Team Lead Night Stocker
Home Depot
02.2008 - 11.2009
- Stocking products during closed business hours to ensure products were accessible, front-faced, and top stocked for the customer as well as easy access for the employee to access quickly. Tasks include: Working order numbers from truck to store, scanning and data entry for inventory, working a manlift and forklift, and ensuring the safety of the team.
- Demonstrated strong leadership skills by effectively delegating tasks and achieving an on-time completion rate for stocking shelves.
- Part-time
Education
High School Diploma -
Winnsboro High School
Winnsboro, Tx05.2003
Skills
Adaptive
Leader
Motivated
Project Planning
Task Management
Technologically Advanced
Customer engagement
Cross-selling products and services
Account management
Customer care
Networking
Closing techniques
Timeline
Salesperson
Tejas Motors
11.2024 - 08.2025
Customer Service Manager
Walmart
03.2024 - 11.2024
Bid Coordinator
Sands Construction
11.2020 - 01.2024
Service Plumber\Sales
Jolly Plumbing
12.2018 - 09.2020
GM\Lead\Sales
Country Concept Homes
05.2010 - 06.2018
Team Lead Night Stocker
Home Depot
02.2008 - 11.2009
Class III Appraiser
Titus County Appraisal District
04.2007 - 06.2010
High School Diploma -
Winnsboro High School