Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Sands

Sales
Lubbock,TX

Summary

Self-motivated leader, hardworking, and reliable top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Leadership qualities include multitasking, sound judgment, understanding, and productivity. I thrive at helping others, growing within the workplace, and bringing new ideas to the table.

Overview

18
18
years of professional experience

Work History

Salesperson

Tejas Motors
11.2024 - 08.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Expanded customer base through targeted prospecting and networking efforts.

Customer Service Manager

Walmart
03.2024 - 11.2024
  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.

Bid Coordinator

Sands Construction
11.2020 - 01.2024
  • Maintained sales tasks with detailed notes in enterprise contact management system to assist in bringing sales opportunities to closure.
  • Understood financial concepts, tools and systems required for completing sales proposals and sales business cases.
  • Spearheaded the development of a centralized bid library, improving access to relevant information for all team members.
  • Continuously updated knowledge on industry best practices and bid management tools, enabling the implementation of innovative approaches in proposal writing.

Service Plumber\Sales

Jolly Plumbing
12.2018 - 09.2020
  • Service plumbing for residential and commercial property. Tasks include: Customer service, locating and identifying problems, executing solutions, data entry, and stocking the warehouse.
  • Implemented new organizational system, resulting in 20% increase in efficiency and decreased wait times for clients.
  • Full-time

GM\Lead\Sales

Country Concept Homes
05.2010 - 06.2018
  • Building and developing custom residential homes sub-divisions. As well as remodeling, boat houses, decks, and other home improvement needs. Tasks include: Providing customer service, building blueprints and designs to the customer's needs, running a team of experts to execute plans, contracting, and sales.
  • Communicated effectively with a team to create a new strategy, leading to a decrease in customer complaints and a more positive work environment.
  • Full-time

Class III Appraiser

Titus County Appraisal District
04.2007 - 06.2010
  • Appraising property for property tax purposes for each taxing unit that imposes property taxes. Tasks include: Data research, data entry, working with the public, and lawfully determining proper tax value.
  • Identified and resolved discrepancies in property values, resulting in a 10% increase in accurate appraisals and higher client satisfaction.
  • Full-time

Team Lead Night Stocker

Home Depot
02.2008 - 11.2009
  • Stocking products during closed business hours to ensure products were accessible, front-faced, and top stocked for the customer as well as easy access for the employee to access quickly. Tasks include: Working order numbers from truck to store, scanning and data entry for inventory, working a manlift and forklift, and ensuring the safety of the team.
  • Demonstrated strong leadership skills by effectively delegating tasks and achieving an on-time completion rate for stocking shelves.
  • Part-time

Education

High School Diploma -

Winnsboro High School
Winnsboro, Tx
05.2003

Skills

Adaptive

Timeline

Salesperson

Tejas Motors
11.2024 - 08.2025

Customer Service Manager

Walmart
03.2024 - 11.2024

Bid Coordinator

Sands Construction
11.2020 - 01.2024

Service Plumber\Sales

Jolly Plumbing
12.2018 - 09.2020

GM\Lead\Sales

Country Concept Homes
05.2010 - 06.2018

Team Lead Night Stocker

Home Depot
02.2008 - 11.2009

Class III Appraiser

Titus County Appraisal District
04.2007 - 06.2010

High School Diploma -

Winnsboro High School

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Kenneth SandsSales