Kenneth Schneider
Roseville,MI
Summary
Automotive technician with 2+ years of experience in diagnostics, software troubleshooting, and ECU reflashing. Increased flash output by 54% from first to second year, completing over 7,000 module flashes with minimal return rates. Focused on quality, efficiency, and progressing into a leadership role at GM.
Overview
4
4
years of professional experience
Work History
Software Reflash Technician
Aptiv
Warren, MI
03.2023 - Current
- Collaborated with General Motors onsite at Warren Technical Center to reflash, backdate and deviate engine control units (ECUs) and electronic control modules (ECMs) on production and pre-production vehicles using diagnostic tools and specialized software
- Conducted software flashing on GM development and fleet vehicles using tools such as GM VVT, PUMA4, Vehicle Spy, Development Programming Tool (DPS), and SPR, ensuring compliance with GM guidelines
- Maintained completion reports for all updates and procedures, utilizing GM Nuvolo to submit and track all completed vehicles and modules
- Communicated effectively with CIEs, DREs, team members, and customers (Fleet Drivers) via Microsoft Outlook and Teams to ensure successful updates and resolve inquiries
- Retrieved and recorded vehicle part numbers and Diagnostic Trouble Codes (DTCs) using various GM software programs prior to flashing
- Developed a strong understanding of VeSCoM (Vehicle Software Configuration Management) procedures and GM software architecture
- Perform quick function checks and diagnostics to verify that the software update was successful and that the vehicle systems are operating correctly
- Utilized Microsoft Excel to track and follow detailed matrix instructions, ensuring precise and accurate vehicle software updates by referencing part numbers, release versions, and specific update requirements for each vehicle
Service Porter
FOX MOTORS
Clinton Township, MI
08.2022 - 03.2023
- As a Service Porter, I coordinated vehicle movements and supported technicians by ensuring vehicles were properly staged for services
- This experience honed my organizational skills and attention to detail, which are essential in my current role as a Reflash Technician
- Maintained a clean, organized and efficient service area, including service bays, preparing me to keep a clean, organized workspace for ECU reflashing and diagnostics
- Safely relocated vehicles between service bays, parking lots, and customer areas, developing a strong understanding of vehicle handling critical for pre, mid and post update testing
- Assisted mechanics with inspections and minor tasks, gaining hands-on exposure to automotive service processes that complement troubleshooting and reflashing duties
- Tracked vehicle locations and service activities with precision, honing record-keeping skills essential for documenting software updates at GM
- Worked closely with service team members to help the team be as efficient as possible, furthering collaboration skills that enhance teamwork in a technical automotive setting
- Provided excellent customer service by managing vehicle flow and resolving inquiries, developing strong communication and organizational skills that support my work as a Reflash Technician
Transport Team Leader
S&A SOLUTIONS INC.
Sterling Heights, MI
03.2021 - 07.2022
- S&A Solutions partners with Leadec to transport vehicles at Stellantis’ Sterling Heights Assembly Plant, managing post-assembly logistics for RAM pickup trucks in a high-speed environment
- Inspected freshly built vehicles for shipment readiness, sharpening attention to detail critical for verifying ECU updates and compliance at GM
- Coordinated team efforts by scanning trucks off the assembly line and directing vehicles to specific spots based on their shipment status, developing logistics skills that support efficient vehicle handling during reflashing tasks
- Led a team in a fast-paced setting, ensuring rapid and accurate vehicle movement, preparing me to manage time-sensitive diagnostic and update processes
- Utilized scanning devices to track inventory and audit team performance, enhancing my ability to document and troubleshoot with precision in a technical role
- Oversaw paperwork accuracy for shipping, developing process discipline that ensures adherence to GM's standards for software updates
- Led a team in transporting vehicles off-site for additional services, such as spray-in bedliners, gaining practical experience with post-production workflows relevant to pre- and post-update testing
Education
High School Diploma -
Roseville High School
Roseville, MI06.2019
Skills
- ECU Programming
- Microsoft Teams
- Microsoft Excel
- Microsoft Outlook
- Microsoft Windows
- Automotive Diagnostics
- Software Troubleshooting
- Customer Service
- Software Testing
- Quality Inspection
- Adaptability
- Leadership
Languages
Spanish, Intermediate
Timeline
Software Reflash Technician
Aptiv
03.2023 - Current
Service Porter
FOX MOTORS
08.2022 - 03.2023
Transport Team Leader
S&A SOLUTIONS INC.
03.2021 - 07.2022
High School Diploma -
Roseville High School